Course not currently available

Assertiveness

Course

In City Of London ()

Price on request

Description

  • Type

    Course

  • Class hours

    7h

AIM This course aims to raise confidence and increase the delegate's ability to communicate confidently and assertively with colleagues and customers. OBJECTIVES By the end of the programme the participants will: *Understand and overcome the barriers to being assertive. Recognise behaviour traits within yourself and others and learn effective strategies for managing them. Communicate effectively with a wide range of people to achieve a win-win situation wherever possible. Effectively manage difficult situations. Suitable for: Anyone who is looking to enhance their assertiveness skills

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Reviews

Subjects

  • Planning
  • Self-confidence
  • Negotiation Skills
  • Influencing Skills
  • Persuasion Skills
  • Delegating Skills
  • Self-esteem
  • Assertiveness Training
  • Confidence Training
  • Social Skills

Course programme

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.

  • What is assertiveness and how can I achieve it?
  • Understanding and overcoming the barriers to assertiveness
  • Building self confidence
  • Communicating effectively – getting your message across
  • Identifying influencing strategies that can effectively manage difficult situations
  • Continuing Professional Development (personal reflection and action planning).

Assertiveness

Price on request