Assertiveness skills courses

...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Assertiveness Training, Influencing Skills, Team Training...

... and give you the skills and techniques to manage meetings (where you are chairing) and facilitate meetings (where you are not)... Learn about: Managing Conflict, Effective Communication, Time management...

... skills on noticing, Recognizing and correctly interpreting the communication signals of others) Pacing & Leading Mirroring & Matching Representational... Learn about: Development Psychology, NLP coaching, Confidence Training...

... skills needed to be a great manager… and the core skills are… They motivate every single employee to take action and engage them with a compelling mission and vision. They have the assertiveness to drive outcomes and the ability to overcome adversity and resistance. They create a culture of clear... Learn about: Leadership Styles, Team Building, Appraisal Skills...

...Discover how people see you and how perceptions are made to make the impact you want when you want it. This one-day Personal Impact Course is devoted to understanding how you impact on others. It's an intensive course that includes key elements of our Communication, Presentation, Assertiveness... Learn about: Public Speaking, Confidence Training, Assertiveness Training...

...to elevate your pitch and really maximize your sales to new and existing customers. This is an opportunity to add to your repertoire, finesse your impact... Learn about: Communication Training, Confidence Training, Assertiveness Training...

..., composing professional emails, faxes, memos, letters Assertiveness Skills Being assertive and not aggressive in the workplace Saying no assertively... Learn about: PA Training, Communication Training, Workplace Skills...

...This one day course is part of the IWBL Management Series, other workshops include: Management in Organisations Managing Individuals Personal Development and Effectiveness Planning to Meet Customer Requirements Professional Presentation Skills Completion of four of the workshops in the series... Learn about: SWOT Analyses, Financial factors, Network planning...

..., and she's available 7 days a week. During the life coaching course: online life coach training package, you'll be introduced to many tools and techniques which will equip you with the skills necessary to become an effective communicator, ensuring you get the most from personal and professional relationships... Learn about: Assertiveness Training, Wheel of life, Life Coaching...

... Committed to Projects Exploring Delegation Working with Difficult People Learn new Skills to Keep Things Moving Forward Empowering, Inspiring and Mentoring... Learn about: Team Leader, Solution maker, Effective Communication...

... learned patterns of behavior • To self assess and become the best practitioner you can be This online course will give you the skills, knowledge...

... for improving communication, among others. Emphasis will be placed on verbal as well as non-verbal communication such as boy language and eye contact. The workshop lasts 6 hours and participation is a key element in order to improve the communication skills. It can be delivered as a public workshop or in-house... Learn about: Body Language, Communication Skills, Positive Thinking Techniques...

...Executive Presentation Coaching is an opportunity to work, on an intensive one-to-one basis, with one of the foremost presentation trainers in the country... Learn about: Assertiveness Training, Assertive Behaviour, Conflict Management...

...of expending any energy whatsoever on the ones you can't. Another area to explore is how you are perceived in the company. A senior person often has a reputation... Learn about: Effective Communication, Communication Skills, Executive Presentation...

...Course Modules: Job functions of a PA Diary Management Business Letter Writing Composing E-mails, Faxes, Memorandums Telephone skills Making Travel... Learn about: Business letter, Career Development, Audio Typing...

... The checklist: essential preparation for a meeting Key listening skills Identifying personal barriers in your listening habits Practical listening techniques... Learn about: Taking Minutes, Assertiveness Training, Meeting preparation...

...between a client and therapist. Chapter 5: The Presuppositions The presuppositions of NLP How presuppositions each of the presuppositions affect our behaviour... Learn about: Communication Training, Interpersonal Skills, Assertiveness skills...

... of providing information to others. Covering everything from writing your first needs analysis to running the presentation itself, this course bundle will equip you with the skills and confidence to organize and host successful and professional presentations that get your message across whether you're pitching... Learn about: Skills and Training, Body Language, Communication Skills...

... assertively Saying no assertively Understand and learn the differences in customer service styles Cope with complaining customers Screen calls properly... Learn about: Telephone answering, Call Handling, Telephone Training Skill...

...A good Executive Coach is someone who has your best interests as a priority and gives you the support and skills to help you get better at what you already do well. In a confidential setting Executive Coaching is ‘you time’ in the midst of all the pressures, stress and magnitude of what you... Learn about: Assertive Behaviour, Negotiation Skills, Conflict Management...