Secretary / PA Development

5.0
2 reviews
  • I found the Secretary / PA Development course very informative, easy to follow and it kept me engaged from the very beginning. The trainer was very knowledgeable, and went through every stage step by step. She emade the session enjoyable with humour. The course materials supplied were of high quality, I was very impressed. I would recommend Taylor Mason Training with no hesitation. I think it is a good value for money.
    |
  • "Brilliant & very helpful, I have learnt a lot in the 2 days that I can put into practice" Oliver & Ohlbaum Associates
    |

Course

Online

£ 949 VAT inc.

Description

  • Type

    Workshop

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    2 Days

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Would you like to work as a Secretary / Personal Assistant?

Behind every successful Chief Executive Officer is a secretary that makes sure everything is attended to each day. Whether your company is in the field of telecommunications, food or retail for example, executive secretaries play a pivotal role in your operations.

Without a secretary or executive PA to schedule these, someone in your business may miss an important meeting or find themselves with a scheduling conflict. Of course, these problems can limit productivity and even cost the company money or other resources.

Ask for more information through Emagister's website and an assessor will get in touch with you!

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

The knowledge and practical skills you will learn include:

Planning & Organisation
Management Skills
Communication Skills
Meetings and Presentations
Departmental Improvement Suggestions

Questions & Answers

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Reviews

5.0
  • I found the Secretary / PA Development course very informative, easy to follow and it kept me engaged from the very beginning. The trainer was very knowledgeable, and went through every stage step by step. She emade the session enjoyable with humour. The course materials supplied were of high quality, I was very impressed. I would recommend Taylor Mason Training with no hesitation. I think it is a good value for money.
    |
  • "Brilliant & very helpful, I have learnt a lot in the 2 days that I can put into practice" Oliver & Ohlbaum Associates
    |
100%
5.0
excellent

Course rating

Recommended

Centre rating

Caitlin R

5.0
14/04/2017
What I would highlight: I found the Secretary / PA Development course very informative, easy to follow and it kept me engaged from the very beginning. The trainer was very knowledgeable, and went through every stage step by step. She emade the session enjoyable with humour. The course materials supplied were of high quality, I was very impressed. I would recommend Taylor Mason Training with no hesitation. I think it is a good value for money.
What could be improved: Nothing.
Would you recommend this course?: Yes

Rea Webster

5.0
01/09/2016
What I would highlight: "Brilliant & very helpful, I have learnt a lot in the 2 days that I can put into practice" Oliver & Ohlbaum Associates
What could be improved: No issues to comment on
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

Subjects

  • Secretarial
  • PA
  • Keyboard Skills
  • Meetings
  • Executive
  • Planning
  • Office Assistant
  • Secretary
  • Typing
  • Communication Training
  • Assertiveness Training
  • Office Skills
  • Secretary/pa
  • Touch Typing Courses
  • Typing Training
  • Secretarial courses
  • Secretarial training
  • Touch Typing
  • PA Training
  • Secretary Training
  • Health & Safety
  • Workplace Skills

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

Planning & Organisation

  • Time management skills
  • Using a time management matrix
  • Planning & prioritising workloads
  • Managing workloads to meet timelines
  • Eliminating time wasters
  • Setting SMART objectives
  • Motivate yourself to use time creatively and productively

Management Skills

  • Managing self and others
  • Effective delegation
  • Performance management
  • Building relationships
  • Managing day to day situations
  • Action plans based on planning, organising and management skills

Communication Skills

  • Spoken communication – overview of telephone, face to face, body language, tone & words
  • Written communication – overview of business writing, composing professional emails, faxes, memos, letters

Assertiveness Skills

  • Being assertive and not aggressive in the workplace
  • Saying no assertively
  • Understanding assertiveness

Meetings

  • Meeting preparation
  • Overview of successful minute taking
  • Preparing and delivering presentations
  • Action plans linked to communication, assertiveness and meetings
  • Departmental Improvement Suggestions

Secretary / PA Development

£ 949 VAT inc.