Secretary / PA Development
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I found the Secretary / PA Development course very informative, easy to follow and it kept me engaged from the very beginning. The trainer was very knowledgeable, and went through every stage step by step. She emade the session enjoyable with humour. The course materials supplied were of high quality, I was very impressed. I would recommend Taylor Mason Training with no hesitation. I think it is a good value for money.
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"Brilliant & very helpful, I have learnt a lot in the 2 days that I can put into practice"
Oliver & Ohlbaum Associates
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Course
Online
Description
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Type
Workshop
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Level
Intermediate
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Methodology
Online
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Duration
2 Days
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
Would you like to work as a Secretary / Personal Assistant?
Behind every successful Chief Executive Officer is a secretary that makes sure everything is attended to each day. Whether your company is in the field of telecommunications, food or retail for example, executive secretaries play a pivotal role in your operations.
Without a secretary or executive PA to schedule these, someone in your business may miss an important meeting or find themselves with a scheduling conflict. Of course, these problems can limit productivity and even cost the company money or other resources.
Ask for more information through Emagister's website and an assessor will get in touch with you!
Facilities
Location
Start date
Start date
About this course
The knowledge and practical skills you will learn include:
Planning & Organisation
Management Skills
Communication Skills
Meetings and Presentations
Departmental Improvement Suggestions
Reviews
-
I found the Secretary / PA Development course very informative, easy to follow and it kept me engaged from the very beginning. The trainer was very knowledgeable, and went through every stage step by step. She emade the session enjoyable with humour. The course materials supplied were of high quality, I was very impressed. I would recommend Taylor Mason Training with no hesitation. I think it is a good value for money.
← | →
-
"Brilliant & very helpful, I have learnt a lot in the 2 days that I can put into practice"
Oliver & Ohlbaum Associates
← | →
Course rating
Recommended
Centre rating
Caitlin R
Rea Webster
Subjects
- Secretarial
- PA
- Keyboard Skills
- Meetings
- Executive
- Planning
- Office Assistant
- Secretary
- Typing
- Communication Training
- Assertiveness Training
- Office Skills
- Secretary/pa
- Touch Typing Courses
- Typing Training
- Secretarial courses
- Secretarial training
- Touch Typing
- PA Training
- Secretary Training
- Health & Safety
- Workplace Skills
Teachers and trainers (1)
Taylor Mason
Very Experienced Trainers
All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,
Course programme
Planning & Organisation
- Time management skills
- Using a time management matrix
- Planning & prioritising workloads
- Managing workloads to meet timelines
- Eliminating time wasters
- Setting SMART objectives
- Motivate yourself to use time creatively and productively
Management Skills
- Managing self and others
- Effective delegation
- Performance management
- Building relationships
- Managing day to day situations
- Action plans based on planning, organising and management skills
Communication Skills
- Spoken communication – overview of telephone, face to face, body language, tone & words
- Written communication – overview of business writing, composing professional emails, faxes, memos, letters
Assertiveness Skills
- Being assertive and not aggressive in the workplace
- Saying no assertively
- Understanding assertiveness
Meetings
- Meeting preparation
- Overview of successful minute taking
- Preparing and delivering presentations
- Action plans linked to communication, assertiveness and meetings
- Departmental Improvement Suggestions
Secretary / PA Development