Assertiveness Training courses City of London

...Boost your confidence and skills to become more of who you really are when dealing with people and discover a new self-assured you. This two-day Assertiveness Training course covers all the material from the one-day course, plus it gives more time to practise, practise, practise new behaviours... Learn about: Negotiation Skills, Assertiveness Training, Ms Word...

...In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable. Assertiveness, self-confidence, negotiation... Learn about: Confidence Training, Assertiveness Training, Conflict Resolution...

...people and situationsPractising The Art of Saying NoMoving awkward situations forwardManaging conflict... Learn about: Conflict Resolution, Possitive attitude, Effective Communication...

...its susceptibility to stress, by identifying their strengths and weaknesses, the role and work situation, family, private environment. The course is addressed... Learn about: Assertiveness Training, Communication Training, Stress Management...

...Tailored specifically to each group "The Art of Saying No" is Assertiveness Training designed to reach the issues ordinary assertiveness training can't touch... Learn about: Positive attitude, Corporate Communications, Assertive Behaviour...

...Action Planning Creation of an implementable Change Plan for a part of the business... Learn about: Assertiveness Training, Stress Management, Social Skills...

...look at how your environment can increase or impinge on the impact you make on a call. Sounds Like You Got Out The Wrong Side Of The Bed You're annoyed... Learn about: Corporate Communications, Assertive Behaviour, Confidence Training...

...manageable techniques that you can use to get the maximum impact from the smallest change. Did you know that since the recession hit customer complaints have soared by... Learn about: Confidence Training, Customer Service, Effective Communication...

...The Wrong Side Of The Bed You're annoyed you missed an important parcel and won’t have time to pick it up for weeks… then you get to work, take a call... Learn about: Telephone Skills, Assertive Behaviour, Corporate Communications...

...want to improve their ability to influence and negotiate. You'll get the opportunity to practise a variety of tools and techniques to see what works... Learn about: Negotiation Skills, Assertive Behaviour, Persuasion Skills...

...to make the telephone a useful tool rather than a limiting one. So if calls are so important who needs help handling them? If you've had a day when every... Learn about: Corporate Communications, Assertive Behaviour, Confidence Training...

...how to Get your Message Across Doing More than Just Answering the Questions Interviewing with Passion and Speaking with Clarity Dealing with Nerves... Learn about: Confidence Training, Communication Skills, Crisis Management...

...This could include: Deadlines Increased responsibilities New colleagues Changes from on high That's the thing about stress - it's different for everyone... Learn about: Corporate Communications, Confidence Training, Assertiveness Training...

...This sales presentation course will let you see precisely what you are doing at your sales meetings; you seldom - if ever - see yourself as others... Learn about: Sales Training, Corporate Communications, Assertiveness Training...

...Look Beyond Traditional Leadership Stereotypes Identify Individual Leadership Qualities and Strengths Clarify the way Communication Works Understand... Learn about: Decision Making, Team Motivation, Group dynamics...

...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Influencing Skills, Customer Service, Delegating Skills...

...real experience of the Impact you make and how to choose the Impact you want. The emphasis is on creating insight, increasing confidence and raising self-esteem... Learn about: Behavioural Safety, Confidence Training, Possitive attitude...

...flair and presence Using support materials Enlivening your presentation Maintaining confidence and handling nerves Coping better when feeling wrong-footed... Learn about: Conflict Resolution, Possitive attitude, Confidence Training...

...This two-day Personal Impact Course is devoted to helping you understand how you impact on others. It would be great to change other people... Learn about: Assertiveness Training, Communication Training, Stress Management...

...you to continually "come up with the goods". As a matter of course, you are called upon to: Give keynote speeches Chair crucial meetings Develop vision... Learn about: Confidence Training, Effective Communication, Communication Skills...