Building services courses

...This qualification sets out the nationally recognised standards for providing quality customer service to both your internal and external customers. It covers a wide range of customer service activities in different situations, some of which are complex or non-routine. This course aims to assist...

...In this NVQ programme you will be able to provide good customer service. You will be confident with dealing with customer objections and with be able to develop customer relations, which will help you gain referrals and reoccurring business .i.e. Re-mortgage requests. The Qualification...

...This qualification sets out the nationally recognised standards for providing quality customer service to both your internal and external customers. It covers a wide range of customer service activities in different situations, some of which are complex or non-routine. This course aims to assist...

...On completion of this programme you will be able to: Understand what makes excellent customer service. -Explore senior managers' responsibility. -Recognise the importance of motivating and enabling employees. -Consider technology to improve customer service. -Examine methods of building long-term...

...The real you is rooted in your community. And we’re inspired by it. The Social Services Worker – Indigenous Specialization program helps students gain the knowledge and tools they need to guide, support, and empower individuals, families and entire communities. Dedicated to student success... Learn about: Social Environment, Informed Care, Social Worker...

...What you need to know How will I study? The qualification involves seven units; 201 Health and safety in building services engineering...

... and enclosures • Unit 210: Understand how to communicate with others within building services engineering How will I be taught? Theory tuition... Learn about: Skills and Training...

...This program is a pathway to an exciting and rewarding career in the built environment field. On completion you will have acquired an evidence-based education in the design, service provision and operation of buildings in a sustainable manner—an area with increasing economic and environmental... Learn about: Built Environment, IT Management, Skills and Training...

...Overview This course provides both the Apprentice and the Company with strong advantages in today's competitive market and current economic climate. In today's society customers have expectation of high service levels and customer loyalty is becoming harder to secure. Apprentices... Learn about: Planning and Business...

...An exciting and rewarding career in the built environment field awaits graduates of this unique program that focuses on the emerging area of high-performance buildings with a specialisation in illumination design. On graduation you will have acquired an evidence-based education on the design... Learn about: Built Environment, IT Management...

...View our live apprenticeship job vacanciesThis apprenticeship aims to develop the skills and knowledge of people working in customer service roles such as administrative assistant, bank or building society customer adviser, bar staff or manager, business adviser, conference and banqueting assistant... Learn about: Customer Service...

...View our live apprenticeship job vacanciesThis apprenticeship aims to develop the skills and knowledge of people working in customer service roles such as administrative assistant, bank or building society customer adviser, bar staff or manager, business adviser, conference and banqueting assistant... Learn about: Customer Service...

... will provide your assessor with evidence of work situations you have dealt with. This can include: Workbooks and NVQ’s will be marked by a workplace assessor and moderated by the internal verifier. Essential Skills will consist of portfolio building and observations There are excellent opportunities... Learn about: Customer Service...

... of relevant legislation. You will provide your assessor with evidence of work situations you have dealt with. This can include: Workbooks and NVQ’s will be marked by a workplace assessor and moderated by the internal verifier. Essential Skills will consist of portfolio building and observations... Learn about: Customer Service...

.... In addition to the qualifications studied you will also be able to access a range of enrichment activities that will prepare you for work in the airline industry including a conversational foreign language (invaluable for ‘meet & greet’), personal presentation and basic silver service (food service skills... Learn about: Cabin Crew, Airline Training, Customer Service...

...Introduce the Cisco Service Oriented Network Architecture (SONA) framework, and explain how it addresses enterprise network needs for performance, scalability, and availability. Describe how the Cisco Enterprise Network model is used in the SONA framework for designing enterprise networks. Create...

...The level 2 Technical Certificate in food and beverage service will help you develop the skills necessary to seek employment in a front-of-house role in the hospitality industry. It will also allow you to seek a more senior position in the future. This qualification covers all aspects of... Learn about: Food Beverage Service, Food Preparation...