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City & Guilds 2886 Level 3 - Conflict Management

Get Licensed
4.5
57 reviews
  • I went through the course and exams, and my experience was amazing. The way they conducted the training was really organised, mode of teaching was good, along with to the point PPTs and explainations. Thank you Get Licensed for this amazing experience.
    ← | →
  • Very professional company, I would surely recommend the course. I really enjoyed the course. Thanks for your services.
    ← | →
  • Course lectures was good, I really enjoyed it. The experience was fantastic and I really enjoyed every bit of it. Thanks!
    ← | →

Training

Blended learning in Luton ()

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£ 299 VAT inc.

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Description

  • Type

    Training

  • Methodology

    Blended

  • Duration

    3 Days

Assess and reduce the risk of violence in the work environment. Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation. Identify post incident support and report the circumstances to provide information for personal and organisational learning. Demonstrate their ability to apply knowledge and understanding of conflict management into a variety of practical settings design relevant and effective scenarios for training in conflict management deliver and debrief interactive and scenario based sessions in the context. Suitable for workers, security operators, door supervisors, nhs and all those who interact face-to-face with fellow workers and the public. This course is designed to provide qualified trainers with the skills and knowledge required to deliver conflict management training to security staff, in accordance with the requirements of the sia for the purposes of licensing.

About this course

Delegates are required to hold a minimum level 3 teaching qualification (e. G. The city & guilds 7302 certificate) before they can be accepted onto this course. For a list of all the acceptable qualifications, please visit the sia web

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Reviews

4.5
fantastic
  • I went through the course and exams, and my experience was amazing. The way they conducted the training was really organised, mode of teaching was good, along with to the point PPTs and explainations. Thank you Get Licensed for this amazing experience.
    ← | →
  • Very professional company, I would surely recommend the course. I really enjoyed the course. Thanks for your services.
    ← | →
  • Course lectures was good, I really enjoyed it. The experience was fantastic and I really enjoyed every bit of it. Thanks!
    ← | →
100%
4.5
fantastic

Course rating

Recommended

Centre rating

Adekanmi Sunday Adewuyi

5.0
17/06/2018
What I would highlight: I went through the course and exams, and my experience was amazing. The way they conducted the training was really organised, mode of teaching was good, along with to the point PPTs and explainations. Thank you Get Licensed for this amazing experience.
What could be improved: Nothing.
Would you recommend this course?: Yes

Andrew Punter

4.0
17/06/2018
What I would highlight: Very professional company, I would surely recommend the course. I really enjoyed the course. Thanks for your services.
What could be improved: Nothing.
Would you recommend this course?: Yes

customer

5.0
11/06/2018
What I would highlight: Course lectures was good, I really enjoyed it. The experience was fantastic and I really enjoyed every bit of it. Thanks!
What could be improved: Nothing.
Would you recommend this course?: Yes

Andrew Titus

4.0
11/06/2018
What I would highlight: Best course I have been on by far. It satisfied me completely. I learned a lot and it was really great. Thanks!
What could be improved: I enjoyed everything.
Would you recommend this course?: Yes

Mr R. Hunter

5.0
10/06/2018
What I would highlight: Excellent service by Get Licensed. I can't praise much on their working standard, from start to end, they were really awesome. I enjoyed learning and they offered clear communication. The course was fantastic and instructors were great. Thanks a lot!
What could be improved: It was great.
Would you recommend this course?: Yes
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*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 16 years

Course programme

City & guilds 2886 level 3:award for deliverers of conflict management training.

Workplace violence and aggression is a growing concern in many industries including those in the public sector. Where the risk of workplace violence exists, employers have a legal and moral duty of care to provide adequate training and resources commensurate with the risk that staff face in their line of work.

This has lead to a nationaly recognised qualification being developed in order to meet the hse requirements thus meeting the employers duty of care in providing conflict management training to staff. Over previous years there have been many variations such as violence and aggression training or conflict resolution.

City and guilds 1886 award is suitable for those who work, or want to work as trainers of:

  • security guards and public area personnel
  • customer service positions
  • bailiffs
  • door supervisors
  • event and entertainment personnel

what are the entry requirements?

delegates should have experience and or a recognised qualification in delivering training. Evidence of this must be provided in order to meet city & guilds criteria.

How long is the course?

3 days with pre-course case studies and assignments to complete.

What does the course involve?

the course will be delivered over three consecutive days, with completion of a pre-course assignment.

There are two units for this qualification:

unit 1 - understanding the principles of conflict management

1) assess and reduce the risk of violence in the work environment

2) identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation

3) identify post incident support and report the circumstances to provide information for personal and organisational learning

4) demonstrate their ability to apply knowledge and understanding of conflict management into a variety of practical settings

unit 2 - designing and delivering conflict management scenarios

1) design relevant and effective scenarios for training in conflict management

2) deliver and debrief interactive and scenario based sessions in the context of conflict management training

Assessment

the qualification is assessed through a series of mandatory assignments that are set by city and guilds. All assignments are marked by tutors according to externally set marking criteria. A synoptic multiple choice assessment set by city & guilds completes the award.

See related categories

City & Guilds 2886 Level 3 - Conflict Management

£ 299 VAT inc.

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