Coaching Skills

Course objectives:
On completion of this programme you will be able to
-Understand the differences between coaching, mentoring and training
-Explain and apply the techniques of effective feedback
-Understand the benefits of effective coaching as a way to improve performance and motivate and reinforce the leadership role
-Consider and apply effective coaching techniques and activities for learning
-Understand the concept of learning styles and use it to adapt to individual preference
-Set clear learning objectives and action plans
-Evaluate your effectiveness as coach
Course content:
What is coaching?
-Coaching defined
-Where does it fit into the training cycle?
-Benefits
The role
-Qualities of a good coach
-Confidentiality
-Relationship management
-SWOT analysis
The skills
-Active listening
-Questioning techniques
-Observational skills
-Giving verbal instructions
-Motivational and developmental feedbackThe structure of your session
-Frequency , location and format
-Setting SMART objectives
-Coaching documentation
-Action planning
Learning theory
-Factors affecting learning
-Learning styles
-Memory and retention
-Action planning
-Coaching methods
Case study and role play
Review of Programme
Other Recommended Programmes
-Mentoring in the Workplace
-Leadership
-Facilitation Skills
-Essential Business