Customer Care colleges Scotland

...: There are no formal entry requirements but candidates must be employees or skillseekers in an appropriate area dealing with customer care. Study Mode: Work Based...

...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...

... of customer care... Learn about: Skills and Training, Customer Service, Customer Care...

...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Full Time...

...Air Travel | Surface Transportation | Retail Travel | Marketing | Customer Care |International Tourist Destinations | Information Technology | Communication... Learn about: Full Time...

..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Full Time...

...The aim of this course is to develop knowledge of the travel and tourism industry and to provide appropriate vocational skills to enable high quality service to customers in a wide range of tourism and travel organisations...

...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Part Time...

...Personal Presentation | Customer Care | Holiday Issues | Holiday Planning | Holiday Destinations | Computer. Applications | Numeracy, Communication | Selling Skills | Spanish. Flight Attendants' Certificate, Holiday Representative Certificate...

..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Part Time...

...This qualification will help the team to develop in order that they can become efficient and deal with the pressures of the day to day requirements to ensure that customers will return...

...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Full Time...

...). Course Duration Course Duration: 1 academic year Start Date: Aug-09 End Date: Jun-10 Hours per week: 20 hours Course Content Business; Accounting; Customer...

...If you are interested in a career at junior clerical level or access to HN study, this course is for you. The course develops your skills in business management and administration. You will also have the opportunity to study accounts, economics, law and customer care. The NQ Business... Learn about: Full Time...

... and Safety, Developing Working Relations, Customer Care, Dealing with Bookings and Arrivals of Customers are the main areas covered. Depending on...

...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Part Time...

... and Tourism Industry; Marketing; Providing Information on The Scottish Tourism Product; Customer Care; Tour Operations; Visitor Attraction Operations; Planning...

...If you are interested in a career at junior clerical level or access to HN study, this course is for you. The course develops your skills in business management and administration. You will also have the opportunity to study accounts, economics, law and customer care. The NQ Business... Learn about: Part Time...

...) . Communication . Creating a Culture of Customer Care . Developing Skills for Personal Effectiveness . International Tourist Destinations . Retail Travel Practice...

..., Customer Care, Communication, Information Technology. SCQF Level: 7 Entry Requirements: 1 Higher or 12 Relevant SQA Units or other relevant qualification... Learn about: Full Time...