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Customer Care colleges Scotland
- HNC
- Glasgow
- 1 Year
...The aim of this course is to develop knowledge of the travel and tourism industry and to provide appropriate vocational skills to enable high quality service to customers in a wide range of tourism and travel organisations...
- Vocational qualification
- Aberdeen
...This qualification will help the team to develop in order that they can become efficient and deal with the pressures of the day to day requirements to ensure that customers will return...
- HNC
- Kilmarnock
- 1 Year
...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Full Time...
- HNC
- Glasgow
- 1 Year
...) . Communication . Creating a Culture of Customer Care . Developing Skills for Personal Effectiveness . International Tourist Destinations . Retail Travel Practice...
- HND
- Paisley
... Tours and Independant Holidays, Marketing Planning in Travel and Tourism, International Tourist Destinations, Creating a Culture of Customer... Learn about: Full Time...
- HNC
- Motherwell
- 2 Years
..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Part Time...
- HNC
- Springburn
- 2 Years
...Air Travel | Surface Transportation | Retail Travel | Marketing | Customer Care |International Tourist Destinations | Information Technology | Communication... Learn about: Full Time...
- HNC
- Kilwinningandanother venue.
- Greenock
... of Customer Care; , Graded Unit; , Project Case Study; , Visitor Attraction Operations; , Tour Guiding & Resort Representation Progression Opportunities...
- NVQ
- Ayr
... of customer care... Learn about: Customer Care, Skills and Training, Customer Service...
- NVQ
- Cumbernauld
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...
- HND
- Glasgow
- 2 Years
... and Tourism Industry; Marketing; Providing Information on The Scottish Tourism Product; Customer Care; Tour Operations; Visitor Attraction Operations; Planning...
- Vocational qualification
- Aberdeen
... and Safety, Developing Working Relations, Customer Care, Dealing with Bookings and Arrivals of Customers are the main areas covered. Depending on...
- HNC
- Kilmarnock
- 2 Years
...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Part Time...
- NVQ
- Glasgow
- 25 Weeks
... the hair and scalp • Consultation skills • Style, dress and finishing techniques • Reception duties, customer care and health and safety The course modules...
- HNC
- Paisley
...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Full Time...
- HNC
- Motherwell
- 1 Year
..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Full Time...
- Vocational qualification
- Springburn
- 1 Year
...Personal Presentation | Customer Care | Holiday Issues | Holiday Planning | Holiday Destinations | Computer. Applications | Numeracy, Communication | Selling Skills | Spanish. Flight Attendants' Certificate, Holiday Representative Certificate...
- HNC
- Kilwinningandanother venue.
- Greenock
... including photographic and make-up companies. Course Content: - Basic Make-up , - Fashion & Photographic Make-up , - Skin Care , - Retail Sales , - Customer...
- Vocational qualification
- Glasgow
- 1 Year
...). Course Duration Course Duration: 1 academic year Start Date: Aug-09 End Date: Jun-10 Hours per week: 20 hours Course Content Business; Accounting; Customer...
- HNC
- Paisley
...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Part Time...
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