College Courses in Norwich

...Mandatory units (two units): Carry out your responsibilities at work Work within your business environment Group A (choose two units): Ensure your...

...Research and report information Organise and support meetings Use IT systems (IT user) Use IT to exchange information (IT user) Word processing software...

...coordinate events Word processing software (IT user) Spreadsheet software (IT user) Website software (IT user) Artwork and imaging software...

...(UV = 5) IT security for users (UV = 5) Artwork and imaging software (UV = 10) Internet and intranets (NV = 5) Email (UV = 5) Word processing software...

...Operate a computer (UV = 20) IT maintenance for users (UV = 15) IT troubleshooting for users (UV = 15) IT security for users (UV = 15) Artwork and imaging software...

...This means that it is linked to the candidate’s ability to competently perform a range of tasks connected with their work...

...knowledge of standard IT hardware and software and their ability to operate equipment correctly and safely. Develop a candidate’s knowledge of a range...

...operations Supervision/support of team staff Delegating jobs and tasks It is an important role and one that can affect an organisation’s daily operation...

...and a Technical Certificate (BTEC Certificate in Management (Supervision and Leadership) Level 3, Chartered Management Institute Certificate in Management...

...and quality of work in your area of responsibility Provide learning opportunities for colleagues Manage finance for your area of responsibility Manage...

...Suitable for: Those that can work with others to solve problems and support customer service improvements. Those that can work with others to solve problems...

...Those who work in a designated customer service department and/or have a particular customer service job title (such as customer service advisors). A candidate...

...This NVQ is suitable for someone working at Sales Assistant level within any kind of retail store. It can be tailored to the job role of the individual...

...retail environment Unit 9 Assist customers to obtain appropriate insurance Sourcing Unit 10 Source required goods and services in a retail environment...

...(provided on CD) Visual Merchandising Unit 25 Follow guidelines for planning and preparing visual merchandising displays Unit 26 Follow guidelines...

...Promote continuous improvement in customer service Organisational Effectiveness Unit 21 Help to monitor and maintain the security of the retail unit...

...Information Technology, Working With Others, Problem Solving or Improving Own Learning and Performance) and a Technical Certificate...

...Mandatory units: Working safely in an engineering environment Using and communicating technical information Workin efficiently and effectively in engineering...

...NVQ Level 2 is intended for individuals whose role involves: Mandatory units: Complying with statutory regulations and organisational safety requirements...

...and fixtures Additional units: Maintain internal and external timber components Produce timber and timber-based products (circular saw) In order to achieve an Apprenticeship...