College Courses in Norwich

...and a Technical Certificate (Certificate in Administration – Business Organisations and People Level 2) are required to be added to this NVQ...

...(IT user) Design and produce documents Plan and implement innovation and change Develop productive working relationships with colleagues and stakeholders (MSO)...

...(UV = 10) Evaluate the impact of IT (UV = 5) Use IT systems (UV = 5) Use IT to exchange information (UV = 5) Sector specific unit (UV =...

...Use IT systems (UV = 15) Use IT to exchange information (UV = 15) Sector specific unit (UV = 20) In order to achieve an apprenticeship Key Skills...

...(UV = 30) Evaluate the impact of IT (UV = 25) Use IT systems (UV = 25) Use IT to exchange information (UV = 25) Sector specific unit (UV =...

...the core unit (unit one) plus two additional optional units. Candidates can also achieve an OCR Level 1 Diploma for IT Users (New CLAiT) by achieving five units...

...learning opportunities for colleagues Resolve customer service problems Support customer service improvements In order to achieve an Apprenticeship...

...A candidate must achieve seven units. Mandatory units (four units): Manage your own resources and professional development Provide leadership in your...

...Develop productive working relationships with colleagues and stakeholders Ensure health and safety requirements are met in your area or responsibility...

...service In order to achieve an Apprenticeship, Key Skills (Communication Level 1 and Application of Level 1) and a Technical Certificate...

...partnerships Organise the delivery of reliable customer service Improve the customer relationship Theme: Handling problems Monitor and solve customer service...

...skills of the candidate within their working environment. NVQ is a work-oriented qualification which can be achieved by candidates of any...

...units and at least four of these must be chosen from the following units at Level 3 Sales Unit 2 Process part exchange sales transactions in a retail environment...

...should be an experienced member of staff within an organisation and be able to organise their colleagues to achieve tasks and evaluate their progress...

...17 Improve the customer relationship Unit 18: Work with others to improve customer service Unit 19: Monitor and solve customer service problems Unit...

...employed and even start your own business. Candidates must achieve both mandatory units and three or more optional units. These must be either one unit from Group...

...Optional units (choose 2 from 3): Assembling mechanical components Carrying out routine servicing of mechanical equipment Aplying coatings or covering...

...manufacturing operations Contributing to improving effectiveness in the workplace Analysing the results of inspection and confirming quality of production...

...external shop fronts and finishings Or: Produce carriage joinery setting out details Mark out carriage joinery from setting out details Assemble carriage...

...use Inventor for creating and editing parts, assemblies, and drawings. You will also learn how this enables you to accelerate your design cycles...