Personal Development College Courses in Gloucestershire

...Methods will include tutor led discussion, personal analysis, group and syndicate exercises, simulated role-play and action planning. What will I study?... Learn about: Coaching Skills...

...their knowledge and experience to support and develop colleagues during induction. Personal development or NVQ. 3. Key staff to provide colleagues...

...Communicate effectively with customers Give customers a positive impression of yourself and your organisation. Promote additional services or products... Learn about: Customer Service...

...Methods will include tutor led discussion, personal analysis, group and syndicate exercises, simulated role-play and action planning. What will I study?...

...service operations Review the quality of customer service Build and maintain effective customer relations Deliver seamless customer service with a... Learn about: Quality Training, Customer Service, Team Training...

...shortcuts and tricks of the trade are all on offer in this course. What will I study? Send your questions and problems to the tutor in advance and discover creative ways forward...

...service as a competitive tool Organise the promotion of additional services or products to customers Build a customer service knowledge set Adapt... Learn about: Customer Service...

...The programme consists of three intensive day workshops. What does the course involve? This course revolves around taught based classes and workshops...

...clear instructions whilst being aware of the importance of these requirements Accreditation All our courses carry CPD points. Once you have completed the course successfully...

...that they are more flexible in terms of students' time than conventional qualifications. What will I study? Students will need to complete four mandatory...