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Key Account Management Colleges
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination... Learn about: Relationship Marketing, Key Account Management, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...customer care; interpersonal and written communication ; direct selling and customer acquisition; using IT systems, software and emails. What happens when you have finished?... Learn about: Customer Relationship Management, Customer Service, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...to be identified and agreed. Analyse client’s briefs and development implementation plans. Compose a portfolio of practical experiences, including reviews... Learn about: Customer Retention, Client Management, Telephone Skills...
- NVQ
- Broadstairs
- Different dates available
...offering guidance and support through the qualification and carrying out assessment on the employer's premises. Course Structure The NVQ programme... Learn about: Customer Retention, Key Account Management, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...This course is designed for employees whose job role involves providing technical advice to support working procedures in a contact centre environment... Learn about: Customer Service, Team Training, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...the following topics (which are mandatory units): Understand customer service to improve service delivery Know the rules to follow when developing customer... Learn about: Customer Service, Customer Retention, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services to customers... Learn about: Customer Relationship Management, Key Account Management, Customer Retention...
- NVQ
- Broadstairs
- Different dates available
...work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor. Course Overview The course is designed for people employed... Learn about: Key Account Management, Customer Service, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials, equipment and trips for which... Learn about: Customer Relationship Management, Key Account Management, Customer Retention...
- Vocational qualification
- Broadstairs
- Different dates available
...the expectations of customer on a consistent basis. Course Structure This course is designed as a part-time one day course. Each session will begin... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Prepare yourself to deliver good customer service and provide customer service within the rules, and 5 optional units. What happens when you have finished?... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Where and when? Option 1 Location: Off Campus Start date: Contact us for details. Duration: 9 months How is it delivered?: Apprenticeship Option 2 Location... Learn about: Customer Relationship Management, Customer Retention, Key Account Management...