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Communication Skills courses Inverness
- Training
- Inverness
- Advanced
- 1 Day
... with colleagues and customers. A variety of different day-to-day workplace situations such as meetings and telephone conversations will be examined. The aim of this course is to encourage delegates to examine all forms of face-to-face communication, and to help them develop their skills to become more confident... Learn about: Key Skills, Speaking Clearly, Sentence Structure...
- Course
- Inverness
- 2 Days
...This course is designed for individuals who require to make presentations to groups of people using Microsoft PowerPoint and who would like to develop their skills and confidence. The aim of this course is to enable delegates to create a memorable impact when delivering PowerPoint presentations...
- Training
- Inverness
- Advanced
- 1 Day
...Targeted, persuasive writing is an essential aspect of communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is fully... Learn about: Letter Writing...
- Training
- Inverness
- Advanced
- 1 Day
...It is not positional, but personal power that really matters. Being able to exert positive influence on people and situations will enable you to approach all kinds of work-based and social occasions in a really positive frame of mind. Positive influencing skills is designed specifically to help... Learn about: Matrix Management, Convincing Others, Body Language...
- Training
- Inverness
- Advanced
- 1 Day
... telesales structure Use simple communication skills to gather information and gain commitment Recognise and respond to buying signals Describe the structure... Learn about: Telephone Etiquette, Requesting Appointments, Buying Signals...
- Training
- Inverness
- Advanced
- 1 Day
... delegates to take responsibility for their own development and enables them to communicate with more confidence and develop positive responses to a wide range of situations. This course is designed to give delegates the opportunity to learn, practice and receive feedback on the skills and behaviours... Learn about: Achieving Results, Positive Body Language, Dealing with People...
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