-
All
-
Online
-
Filters
Communication Skills Courses Tyne and Wear
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to both public and private... Learn about: Improving Self-Confidence, Enhancing Personal Image, Being Persuasive...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Telephone Etiquette, Buying Signals, Gathering Information...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...in how customers are treated and keep customers happy. Individuals who have any interaction with customers in any business. People who want to take their... Learn about: Customer Relationship Management, Customer Care, Customer database...
- Short course
- Online
- Intermediate
- Different dates available
...they want it Identification and use of the key behaviours that demonstrate that you are actively listening How to quickly identify the emotional state... Learn about: Listening Skills...