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Communication Skills Courses Tyne and Wear
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to both public and private... Learn about: Resolving Issues, Improving Self-Confidence, Assertive Behaviour...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Telesales Structure, Company Image, Selling a Product...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...in how customers are treated and keep customers happy. Individuals who have any interaction with customers in any business. People who want to take their... Learn about: Customer Service, Customer Retention, MS Excel...
- Course
- Online
- Intermediate
- 3h - 1 Year
...structure persuasive arguments, and ethically influence decisions, boosting both your personal and professional impact. Flexible and self-paced... Learn about: Sales Training, Negotiation Skills, Persuasion Skills...