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Communication Skills Courses Tyne and Wear
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to both public and private... Learn about: Assertive Behaviour, Interpersonal Skills, Dealing with People...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Telesales Structure, Company Image, Telephone Etiquette...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...02:00:00 Why Would You Create an Information Product? 03:00:00 Getting an Idea for your Product 02:00:00 So how can we research what people are looking...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...Unit 7 – Dealing with Difficult Customers Course Benefits: Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world... Learn about: Customer care operatives, Sales Process, Sales Techniques...