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Telephone Skills Courses Tyne and Wear

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Related courses

Sales Fundamentals course in Sunderland

Base2 Training Limited
  • Training
  • Sunderland
  • Beginner
  • Different dates available
  • 1 Day

...Answered 6 Handling Objections Common Types of Objections Basic Strategies Advanced Strategies 7 Sealing the Deal Understanding When it’s Time to Close... Learn about: Sales Deal, Sales Training, Sales Prospect...

£ 295 VAT exempt

Advanced Communication Skills course in Newcastle Upon Tyne

Revolution Learning and Development Ltd
  • Vocational qualification
  • Blended in Newcastle Upon Tyne
    and
    5 other venues
    • Coventry, Liverpool, Sunbury On Thames, Glasgow, Keighley/Bradford/Leeds
  • 1 Day

...some are needed to pass on mass amounts of information and each method has its positives and benefits. Understanding these will help you to pick the correct method...

£ 199 VAT inc.

Customer Service for IT and Helpdesk Pro course in Tyne and Wear

IT Training Solutions Limited
  • Course
  • Tyne and Wear
    and
    2 other venues
    • Washington, Newcastle Upon Tyne
  • 2 Days

...Recognise the importance of delivering excellent customer service so that you can help to build, maintain, and increase your organisation's customer...

£ 395 + VAT

Customer Care course in Newcastle Upon Tyne

Base2 Training Limited
  • Training
  • Newcastle Upon Tyne
  • Intermediate
  • Different dates available
  • 1 Day

...Problem · Staying Outside the Box (not jumping to conclusions) · Maintaining Schedules · Meeting Basic Needs · Going the Extra Mile 5 Generating Return... Learn about: Electronic Customer Service, Phone Customer Service, Personal Development...

£ 295 VAT exempt

Outbound Telephone Sales course in Newcastle-Upon-Tyne

Cosensa Learning & Development Ltd
  • Training
  • Newcastle-upon-tyne
  • Advanced
  • 1 Day

...opportunities with customers on the phone. The trainer for this course has extensive experience in design and delivery of sales related training programmes... Learn about: Selling a Product, Buying Signals, Company Image...

£ 201-500

Similar training online and classroom-based

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Customer service basics - Online course

John Academy
  • Course
  • Online
  • Different dates available

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...

£ 10

Excellent Customer Care - Incoming Calls - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...

Price on request

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