Conflict Resolution - Level 1

GNCS

Course

Online

£ 40 + VAT

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Description

  • Type

    Course

  • Methodology

    Online

Suitable for: This course is targeted at healthcare professionals; regardless of the health care setting.

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Course programme

LEARNING OUTCOMES

This course will help recognise distress reactions, and understand how and why they occur. We will cover techniques to reduce abusive practice, and appropriate methodology to record the distress reactions from people in our care.

COURSE CONTENT

> Introduction
> Conflict
> Distress reactions
> Recognising distress reactions
> Reducing distress reactions
> Recording an incident
> Knowledge test

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Conflict Resolution - Level 1

£ 40 + VAT

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