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Creativedge Training & Development Ltd courses
- Training
- Inhouse
...Overview: - Your telephone voice personality - Voice mirroring - Using positive language - Handling the different types of caller - Skills practice...
- Training
- Inhouse
...but to shine and go that extra mile. Course review: Learn how to handle unhappy customers - both face-to-face and over the phone through our bite sized training course...
- Training
- Inhouse
...5 sure-fire ways to keep them coming back For more information on our customer service training courses please visit our website...
- Training
- Inhouse
...Overview: - What shapes your customer's expectations? - The 4P's of the customer experience - Mapping your customer's journey - Defining the critical moments of truth...
- Training
- Inhouse
...but to shine and go that extra mile. Course review: Learn how to work together as a team to deliver service excellence through our bite sized training course...
- Training
- Inhouse
...Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so...
- Training
- Inhouse
...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future...
- Training
- Inhouse
...and potential - Interview practice For more information on our customer service training courses please visit our website...
- Training
- Inhouse
...of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable...
- Training
- Inhouse
...choice on who to deal with, and it's only through switched-on and capable people that you will deliver on your organisation's promises. Our accessible...
- Training
- Inhouse
...Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so...
- Training
- Inhouse
...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception...
- Training
- Inhouse
...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future...
- Training
- Inhouse
...of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable...
- Training
- Inhouse
...Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so...
- Training
- Inhouse
...Suitable for: Managers who want to take leadership performance and potential to the next level. Managers who want to take leadership performance and potential...