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Creativedge Training & Development Ltd courses
- Training
- Inhouse
...Overview: - Your telephone voice personality - Voice mirroring - Using positive language - Handling the different types of caller - Skills practice...
- Training
- Inhouse
...Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed, not only to present and preserve an excellent reputation...
- Training
- Inhouse
...but to shine and go that extra mile. Course review: Learn how to be the kind of person customers like to buy from through our bite sized training course...
- Training
- Inhouse
...Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed, not only to present and preserve an excellent reputation...
- Training
- Inhouse
...Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed, not only to present and preserve an excellent reputation...
- Training
- Inhouse
...but to shine and go that extra mile. Course review: An interactive team-based exercise to either introduce or review the key service principles covered...
- Training
- Inhouse
...Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so...
- Training
- Inhouse
...but to shine and go that extra mile. Course review: Learn how to identify and select customer service stars through our bite sized training course...
- Training
- Inhouse
...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception...
- Training
- Inhouse
...bite sized training course. Overview: - Getting past Gatekeepers and voicemail - 4 steps to making a positive first impression - Do's and don'ts of opening a sales...
- Training
- Inhouse
...but to shine and go that extra mile. Course review: Learn how to identify real customer needs through effective questioning and listening through our bite sized training course...
- Training
- Inhouse
...choice on who to deal with, and it's only through switched-on and capable people that you will deliver on your organisation's promises. Our accessible...
- Training
- Inhouse
...Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so...
- Training
- Inhouse
...Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed, not only to present and preserve an excellent reputation...
- Training
- Inhouse
...but to shine and go that extra mile. Course review: Learn how to grow your business from within your existing account base through our bite sized training course...
- Training
- Inhouse
...For more information on our management skills training courses please visit our website...