Crisp Professional Development courses

...and explanation of day Excel formatting exercise with useful shortcuts. Pivot tables 11.00am Break 11.15am Developing multipage spreadsheets using sheet...

...11.15am What you need to know before you delegate Characteristics of a high performing team What is the appropriate leading style? What is a trust bank?...

...Attitude Results of Good Time Management Seven Habits of the Successful Time Manager 5.00pm Close...

...situations What is their value? Approaches to problem solving - strength and confidence Handling conflict with poise and composure to minimise friction Your response...

...and help cope with all the issues of public speaking. What you will learn Understanding and fulfilling your responsibilities as a presenter Overcoming...

...It has been designed to develop and improve the performance of directors, managers, business owners and employees by focusing on the crucial areas of Business Leaders...

...Transform negative attitudes into positive ones. Deal with and change negativity at work and home. Foster communication and teamwork. Identify triggers and create coping strategies...

...profitably and to understand its financial management but does not have a strong accountancy or business background. Course Summary Every decision we...

...struggling to find time to do everything or want s to sharpen their professional and personal skills to achieve goals faster, an Executive Coaching service...

...formula building, formatting and automation features within Excel. Macro building is covered but Visual Basic for Applications (VBA) is the subject of a separate course...

...to overcome these obstacles. Relatively new managers or supervisors who feel swamped by work, have to juggle tasks and feel they are under conflicting pressures...

...into practice What did you learn from today's session? Setting actions and objectives for Session 3 4.30pm Summary and close Day 3 It's About Time...

...and targets and have key documentation in place The relationship between appraisal and performance management Action planning for development and improvement...

...3.30pm Follow up and review 4.45pm Close...

...To give first time people managers the opportunity to learn the basics of good people management. Suitable for: Anyone involved with managing people...

...It is a highly energetic course and taught with humorous examples that will help retain the concepts. Employers better beware - their sales professionals...

...to understand more about getting value from their marketing budgets, for maximum impact! The workshop will also help delegates to consider their marketing...

...take negative behaviour personally. To turn yourself into an effective listener, negotiator and problem solver. To solve problems and smooth ruffled feelings with skill...

...stages of a typical sales interview and how to ensure that we don’t fall into one of the fifty reasons given for losing a sale. It looks particularly at how to overcome objections...

...ask!). Get the question right! Ask the difficult question Listen Increase productivity - Johari 3.00pm Break 3.15pm Positive and Powerful Feedback...