Crisp Professional Development courses

...who wishes to develop more complex spreadsheets, use more advanced formulae and develop skills in data analysis techniques. The reasonably experienced...

...and why Accountability and empowerment Casting a motivating shadow Workshop Timetable 9.00am Welcome and Coffee 9.15am Introductions Motivation...

...Giving you the tools to use your time more productively, whilst at the same time lead a balanced life, achieve all your current goals and meet the...

...What you will learn How to stay calm and composed during awkward or embarrassing moments How to identify and eliminate words, gestures and speech patterns...

...2.45pm Delivery You're 80% there Memory or reading? 3.00pm Break 3.15pm Preparation for your practical session Review your current presentation 3...

...assertive § Confidence and courage § Receiving feedback and giving constructive criticism § Saying "no" § Assertiveness techniques § Confidence building...

...yes, yes 3.00pm Break 3.15pm 'Difficult types' Silent pouters / Negativists - no, no / Know-It-Alls 4.00pm Become your own positive influence Attitude...

...a business Working with ratios What are their purpose? How and when to use them Profit improvement How to improve your profitability Summary 4.30pm Close...

...Learn: Creating and organising styles. Dealing with longer documents. Using indexing and tables. Collaborative working and change tracking in...

...Using the form tools Goal Seek and Solver analysis Using the Scenario Manager Importing data into Excel Navigation using hyperlinks, command buttons...

...Process and benefits Overcoming the barriers to effective delegation Feedback Providing recognition Constructive performance management 4.30pm Summary 4.45pm Close...

...Management vs.leadership - Is there a difference? What is your role? 1.00pm Lunch 1.45pm Building strategies to become a more effective manager Group vs...

...and targets and have key documentation in place The relationship between appraisal and performance management Action planning for development and improvement...

...discussion Objective setting - the importance of stretching and motivating Handling tricky appraisal situations More appraisal skills practice 3.15pm Break...

...11.30am Managing meetings 1.00pm Lunch 2.00pm Visioning and goal setting 3.00pm Break 3.15pm Team Working 4.30pm Recap on learning 4.45pm Close...

...the bond Quota busting through customer qualification How champions present and demonstrate Finessing the first meeting Selling is not a spectator sport...

...How to make your marketing more effective. How best to experiment with new forms of promotion. How effective marketing can influence sales and improve bottom line profits...

...or on the telephone or both? Are you looking for creative as well as practical solutions that work? This course is designed to reduce your stress...

...Information Technology, Management Development, Sales and Marketing. In-House & Bespoke training programmes offer the ideal forum to learn new skills...

...endeavour in and out of the workplace. This course provides methods and techniques to communicate with increased confidence and to present yourself...