Crisp Professional Development courses

...You will learn: Formatting worksheets. Relative and absolute cell references in formulae. Building functions using the Insert Function feature...

...To be able to properly delegate to them, and 3. To understand what it takes before a person can be empowered. Whilst some managers are born with an instinct for...

...reduce the hours for those who have to work long hours to keep up, and to increase the productive time for those who can only work within prescribed times...

...An essential skill. Why? Showing listening Showing understanding Questions, answers and tips - communicating skilfully and persuasively A personal commitment...

...all the issues of public speaking. Suitable for: Anyone who has to stand in front of an audience of any size with a message to deliver, and who do...

...methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful...

...Welcome and Coffee 9.15am Why is effective communication critical? 9.45am The Personal Profile System Identifying your behaviour/communication style Who is DISC personality?...

...(profit and loss) Balance sheet Cash flow Exploring how they work together Using the balance sheet Getting management information 10.45am Break 11...

...Advanced template creation. Advanced find and replace techniques. Creating Word macros. Cross Referencing. Suitable for the experienced user of Word...

...Course Summary This one-day course is designed for the experienced Excel user who wishes to examine the more advanced features of this sophisticated spreadsheet package...

...and feel they are under conflicting pressures. Those supervisors or managers that are untrained and have not been given the effective skills and development...

...Control 9.00am Registration and coffee 9.15am Welcome back Personal observations at work Quick round review Today's agenda 9.45am Thinking about time...

...of up to date and appropriate policies Ensuing effective communication within the workplace The importance of recruitment and induction How to manage...

...Suitable for: Anyone who has ownership of the appraisal process or who has to deliver appraisals. As it covers the skills needed and gives practice in...

...to give first time people managers the opportunity to learn the basics of good people management. The workshop will take the approach of the manager ‘facilitating' staff...

...the cost per person is often less than booking the same people on an open course session if you have 8+ delegates. This is a very cost-effective way to take advantage...

...We also have a range of sales courses which will benefit those entering the sales arena for the first time and the seasoned professional. These courses...

...Doing the homework Observe and listen to your own words and tone Body language and facial expressions - do they compliment you? Handling Personal Criticism Don't take it personally!...

...This is a very cost-effective way to take advantage of, and benefit from, our powerful training opportunities. We offer, for the busy executive who...

...decide and act is a good place to start Change - it is tough, not impossible A Self-Awareness Measure. How did I do? 11.00am Break 11.15am Levels of Assertion Look inward...