Crisp Professional Development courses

...2.00pm The art of demonstration Structuring an event Following an event Consolidation Checking understanding Monitoring and evaluation 3.15pm Break 3...

...handouts Printing Presenting the show Workshop Timetable 9.15am Welcome and coffee 9.30am Delegate introductions and explanation of the day Create a slide...

...Lunch 1.15pm Using Microsoft Office graphics, picture formatting, photographs, clip art, WordArt, and autoshapes Adding a watermark Special characters...

...what you are encouraging and what do you have to manage? How to get the best out of yourself and others during change How to plan and be disciplined...

...1.00pm Lunch 1.45pm Be the best chat show host Are you a Jonathan Ross or a Michael Parkinson when you sell? Making the best presentation...

...for face to face selling. Not only can the customer's body language (which is 55% of our impact) not be read, but equally the customer has no visual stimulus...

...and build stronger relationships How to handle criticism without feeling angry or hurt How to say no, without feeling guilty or causing resentment...

...then others in the time available? Clearly therefore effectiveness and output have little to do with the hours you work and everything to do with how you use those hours...

...2.45pm Delivery You're 80% there Memory or reading? 3.00pm Break 3.15pm Preparation for your practical session Review your current presentation 3...

...the above questions or similar or feels they would benefit from improving their confidence and communicating more positively. Workshop Timetable 9...

...Foster communication and teamwork. Identify triggers and create coping strategies. Become your own positive influence. All delegates receive a personal profile...

...(profit and loss) Balance sheet Cash flow Exploring how they work together Using the balance sheet Getting management information 10.45am Break 11...

...Using Word fields. Using hyperlink in Word. Using tabs and tables creatively. Creating on-line forms using form fields and document protection...

...command buttons and sheet and range naming. Excel macros. Suitable for: The experienced Excel user who wishes to examine the more advanced features...

...Those supervisors or managers that are untrained and have not been given the effective skills and development to overcome these obstacles. In-House & Bespoke...

...aggressive behaviours. Developing an effective team with strong communication skills. Motivating yourself and others. What rewards and recognition really...

...You will learn: How to get the best out of staff to achieve high levels of business performance through effective people management. The importance...

...fit each team member Understanding the complex characteristics of team members 11.00am Break 11.15am What you need to know before you delegate Characteristics...

...It will also look at the issue of process ownership. What you will learn Why have an appraisal system and the benefits for everyone The importance of ownership...

...is to give first time people managers the opportunity to learn the basics of good people management. The workshop will take the approach of the manager ‘facilitating' staff...