Crisp Professional Development courses

...and explanation of day Excel formatting exercise with useful shortcuts. Pivot tables 11.00am Break 11.15am Developing multipage spreadsheets using sheet...

...to motivate them. Course Summary There are three fundamental tools for being an outstanding manager 1. To be able to motivate your team 2. To be able...

...those who have to work long hours to keep up, and to increase the productive time for those who can only work within prescribed times, in essence unless...

...Or conversely, would you describe yourself as ‘overly assertive or even aggressive' which gives you short-term co-operation but long-term resistance?...

...10.15am How people learn How knowledge is processed Implications of our brain's processing Overcoming filters by breaking down barriers 10.30am Why use visual aids?...

...incompatible ways and how to cope effectively with them. Delegates will complete their own Personal Profile and learn how to use their own personality...

...(profit and loss) Balance sheet Cash flow Exploring how they work together Using the balance sheet Getting management information 10.45am Break 11...

...A good familiarity with spreadsheet design and layout is assumed. The aim of the course is to develop skills in the higher-level data analysis...

...to overcome these obstacles. Relatively new managers or supervisors who feel swamped by work, have to juggle tasks and feel they are under conflicting pressures...

...into practice What did you learn from today's session? Setting actions and objectives for Session 3 4.30pm Summary and close Day 3 It's About Time...

...This course looks at good prectice throughout the employment relationship from appointment to termination, and everything in between. Skills relating...

...Workshop Timetable 9.00am Welcome and Coffee Outlining the agenda for the day Agreeing key areas to focus on Looking at an individual's wants and needs...

...What you will learn How the effective management of people can save you time Delegation rather than ‘dumping' Selecting the right people for the job Developing...

...Words of advice - Disgruntled customers 1.00pm Lunch 2.00pm How Assertive Are You With Challenging Customers? Raising your confidence level Have you prepared?...

...knowledge is power - confidence Clarity and Communication Spoken and Unspoken Communications 1.00pm Lunch 1.45pm Courage to question (a revolutionary technique...

...2.00pm The art of demonstration Structuring an event Following an event Consolidation Checking understanding Monitoring and evaluation 3.15pm Break 3...

...Using different backgrounds. Importing data from Word and Excel. Selecting/grouping/ungrouping. Moving and aligning objects. Stacking, rotate and...

...Mail merge Creating a booklet Incorporating photos and graphics Bullets and numbering Customising Word Workshop Timetable 9.15am Welcome and coffee 9...

...of themselves and others * Are motivated, have or need energy but lack direction * Have a responsibility to unlock the potential * Is in the following...

...Make the ‘Close' automatic When does the close begin? The magical phrase for closing 4.30pm Summary and close...