CRM Courses

... for more than half a decade and have been associated with Microsoft for a few years now. During this time, I've helped various customers manage their sales pipeline by bringing their business processes in Dynamics CRM or Dynamics 365, which is what we have today. In my free time, I usually go for a drive and... Learn about: Customer Relationship Management, Customer relationship, Microsoft Dynamics...

... usability • Customer Relationship Management (CRM) and e-services • Business-to-business frameworks • E-commerce site creation packages – outsourcing • E... Learn about: IT in e-commerce, Site Development, Internet Security...

... studying how to manage CRM, what are the elements of communication, what are the principles of customer care and many more. If you wish to gain a deeper... Learn about: Communication Training, Customer Care, IT Management...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...

... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Tool selection, Customer Retention, Relationship Management...

...This outstanding Certificate in Risk Management (CRM) has been created for those looking to explore the basics of professional risk management. Along with covering the most important core principles and theoretical teachings, the course is packed with essential industry insights and explores... Learn about: Risk Management Framework, IT risk, Risk Management...

... usability • Customer Relationship Management (CRM) and e-services • Business-to-business frameworks • E-commerce site creation packages – outsourcing • E... Learn about: Internet Security, IT in marketing, Site management...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Ms Office, Office IT, Microsoft Dynamics...

... your business CRM – discover how such systems might easily be introduced and how it will benefit profits, the importance of and the options available... Learn about: Customer Service Skills, Customer Care, Sales Training...

... usability • Customer Relationship Management (CRM) and e-services • Business-to-business frameworks • E-commerce site creation packages – outsourcing • E... Learn about: Site management, Site Development, Internet Security...

...Semester I you can find 4 subjects which is 1.Customer Relation Management (CRM) in Retail, 2.Principles & Practices of Management, 3.Retail... Learn about: Accounting and Finance, Supply Chain Management, IT Management...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...

... (CRM) Developing community programmes Evaluation community programmes Learning outcomes Upon completion of this course, you will be able to understand... Learn about: Marketing Processes, Corporate community, Marketing Strategy...

...Units of Study Units Of Study Introduction Digital Research Sales Enablement Engagement Digital Sales Messaging CRM Social Content Social Account... Learn about: Social Content, Digital Sales Messaging, Account management...

...Course Content Module 1 : What is Customer Relationship Management? Module 2 : Looking at Customers Module 3 : Measuring CRM Module 4 : Developing... Learn about: Customer Services, Critical Thinking, Time management...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...

.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Sales Training, Customer Relationship Management, Service automation...

...This certification for Services Marketing Manager assesses the candidate as per the company’s need for marketing of their service offerings in Indian and International markets. The certification tests the candidates on various areas in marketing management, MIS, CRM, market research, market... Learn about: Market Research, Market segmentation, International Marketing...

... Relationship Banking Structures The CRM Function Report lines The role of Regional & Area functions Discretionary powers Oversight & supervision Case Study... Learn about: Project Finance, Corporate Finance, Financial Training...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...