CRM Courses

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process...

... usability • Customer Relationship Management (CRM) and e-services • Business-to-business frameworks • E-commerce site creation packages – outsourcing • E... Learn about: Site management, IT in marketing, Internet Security...

... studying how to manage CRM, what are the elements of communication, what are the principles of customer care and many more. If you wish to gain a deeper... Learn about: Customer relationship, People Management, Communication Training...

... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Relationship Management, Tool selection, Customer relationship...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process...

...This outstanding Certificate in Risk Management (CRM) has been created for those looking to explore the basics of professional risk management. Along with covering the most important core principles and theoretical teachings, the course is packed with essential industry insights and explores... Learn about: Risk Assessment, Risk Management, Risk Management Framework...

... usability • Customer Relationship Management (CRM) and e-services • Business-to-business frameworks • E-commerce site creation packages – outsourcing • E... Learn about: Outsourcing processes, Site management, Internet Security...

... your business CRM – discover how such systems might easily be introduced and how it will benefit profits, the importance of and the options available... Learn about: Sales Training, Customer Service Skills, Action planning...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Office IT, Business Process, Microsoft Dynamics...

... usability • Customer Relationship Management (CRM) and e-services • Business-to-business frameworks • E-commerce site creation packages – outsourcing • E... Learn about: Outsourcing processes, IT in e-commerce, Outsourcing processes...

...Semester I you can find 4 subjects which is 1.Customer Relation Management (CRM) in Retail, 2.Principles & Practices of Management, 3.Retail... Learn about: Retail Management, Supply Chain Management, Accounting and Finance...

... (CRM) Developing community programmes Evaluation community programmes Learning outcomes Upon completion of this course, you will be able to understand... Learn about: Marketing Communication, Community programmes, Marketing Processes...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process...

...Units of Study Units Of Study Introduction Digital Research Sales Enablement Engagement Digital Sales Messaging CRM Social Content Social Account... Learn about: Social Content, Sales Training, Digital Sales...

...Course Content Module 1 : What is Customer Relationship Management? Module 2 : Looking at Customers Module 3 : Measuring CRM Module 4 : Developing... Learn about: Personal Development Business Skills, Customer relationship, Business management...

.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Service automation, Customer Relationship Management, Marketing Automation...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process...

...This certification for Services Marketing Manager assesses the candidate as per the company’s need for marketing of their service offerings in Indian and International markets. The certification tests the candidates on various areas in marketing management, MIS, CRM, market research, market... Learn about: Services marketing, Operational Characteristics, Marketing Environment...

... Relationship Banking Structures The CRM Function Report lines The role of Regional & Area functions Discretionary powers Oversight & supervision Case Study... Learn about: IT risk, Financial Training, Investment Banking...

.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Customer relationship, Data integration, Data Mining...