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Customer Care courses West Midlands
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Service Skills, Customer Care, Customer relationship...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Developing Questions, Customer Care, Customer satisfaction...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- December
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Retention Strategy, Customer Service, Customer Care...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
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- Course
- Birmingham
- 1 Day
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Sales Coaching, Body Language, Selling Skill...
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Sales Coaching, Body Language, Selling Skill...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
← | → see all
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
← | → see all
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
← | → see all
- Short course
- Inhouse in Birmingham
- Advanced
- 1 Day
...Selling Advancing Opportunity Exceeding Customer Expectations Giving Recognition MODULE 5: Controlling the Conversation Learning outcomes: Staying in control... Learn about: Sales Techniques, Business Presentation Skills, Retail Sales...
- Course
- West Midlands
- 5 Days
...Guidelines for Performance Improvements ISO 19011:2002 Guidelines for Quality and/or Environmental Systems Auditing The ISO 9000 Quality Standards... Learn about: Quality management, ISO certification, Customer Care...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- January
- 370h
...resources to help you on your journey Unit 1 - Traits of an Entrepreneur Traits of an Entrepreneur Resources to Consider Using a SWOT Analysis Advanced... Learn about: Entrepreneurial Leader, Customer Care, Financial Training...
- Course
- Online
- Intermediate
- October
- 2h
...Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to... Learn about: Excellent Customer Care, Customers post lockdown, Customer Service...