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Customer Care courses West Midlands
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Service, Customer Retention, Customer Manager...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Contact and Developing, Customer Care, Customer satisfaction...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- December
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer satisfaction, Customer Service, Customer Manager...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
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- Course
- Birmingham
- 1 Day
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Negotiation Skills, Negotiation techniques, Sales Training...
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Negotiation Skills, Negotiation techniques, Sales Training...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
← | → see all
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
← | → see all
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
← | → see all
- Course
- West Midlands
- 5 Days
...Guidelines for Performance Improvements ISO 19011:2002 Guidelines for Quality and/or Environmental Systems Auditing The ISO 9000 Quality Standards... Learn about: Management Control, Quality Training, ISO 9001...
- Short course
- Inhouse in Birmingham
- Advanced
- 1 Day
...Selling Advancing Opportunity Exceeding Customer Expectations Giving Recognition MODULE 5: Controlling the Conversation Learning outcomes: Staying in control... Learn about: Negotiation Skills, Proposal Writing, Retail Sales...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Customer Care, Sales Techniques, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Customer satisfaction, Customer Care...