Customer Loyalty Programmes
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | →
Course
Online
Description
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Type
Course
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Methodology
Online
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Class hours
8h
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Duration
Flexible
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Personal tutor
Yes
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Virtual classes
Yes
"Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty?
This CPD accredited, fascinating and fast-moving Diomas Customer Loyalty course gives you a thorough understanding of customer behaviour in order to create loyalty programmes that benefit both your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain."
Important information
Documents
- Diomas Group - Customer Loyalty Programmes Course.pdf
Facilities
Location
Start date
Start date
About this course
"By the end of the 3rd day, you’ll be comfortable and able to ‘hit the ground running’. You will, beyond doubt, have gained new knowledge or expanded on your existing knowledge. We provide our attendees with an overview of the skills, knowledge and behaviours associated with the topic and give you invaluable tips on how the skills gained throughout your three days can help you during your everyday duties.
By the end of the CPD accredited workshop, you will have a better understanding of:
the customer journey and how this can impact customer loyalty;
customer loyalty’s principles, fundamentals and global trends;
loyalty programmes and what challenges businesses face;
the importance of data analytics and how we select the right data for our organisation;
and • the relationship between the loyalty value chain and profitability."
Everyone who leads a customer service team, leaders who are involved with Loyalty programmes and everyone who would like to have abetter understanding of the customer loyalty
CPD Accredited
The delegates will be contaced by Diomas and more information about the course, available dates and payment information will be shared with the person requesting the information.
Reviews
-
Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
← | →
-
The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | →
Course rating
Recommended
Centre rating
Chris G.
Sheren D.
Subjects
- Customer Care
- Customer Service
- Customer Retention Strategy
- Customer Retention
- Value chain
- Customer Manager
- Customer satisfaction
- Customer Focus
- Loyalty
- Customer centric
- Informative
- Engaging
- Fun
- Accredited
- Thoughtful
- Insightful
- Productive
- ENHANCING
Teachers and trainers (1)
STAVROS VATHISTAS
Managing Director
Course programme
Customer Loyalty Programmes