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Customer Management courses Belfast City
- NVQ
- Belfast City
...people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...develop working relationships Customer Care Cycle (listening, clarifying, responding, act) Identifying customers’ needs – informed questioning Understand... Learn about: Attitude cycle, Customer Care Cycle, Customer Service...
- NVQ
- Belfast City
...people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total...
- Short course
- Belfast City
- Intermediate
- 1 Day
...Be helpful even when there’s no sales opportunity. Go the extra mile. Everyone likes a gift... Learn about: Sales Manager, Sales Marketing, Customer Service Skills...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Customer Care, Communication Skills, Setting Goals...
- Short course
- Online
- Different dates available
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Personal Marketing, Marketing Strategy, Marketing Communications...
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