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Customer Management courses Sutton Coldfield
- Short course
- Sutton Coldfield
- 1 Day
...delegates will be able to implement new skills in to their role, and enhance the quality of service to your customers...
- NVQ
- Sutton Coldfield
...requests and problems Resolve customer service problems Option Units : Theme development and improvement Develop customer relationships Develop personal...
- NVQ
- Sutton Coldfield
...Apply risk assessment to customer service Optional units : Theme development and improvement Work with others to improve customer service Develop...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 9h - 1 Year
...roles or aiming to upskill for supervisory positions, this flexible online course provides an accessible route to developing essential retail management skills... Learn about: The Sales Process and Checkout, Manage Your Suppliers, Retail Psychology...
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Telephone techniques, Communication Training, Setting Goals...
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