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Customer Management courses Sutton Coldfield
- Short course
- Sutton Coldfield
- 1 Day
...delegates will be able to implement new skills in to their role, and enhance the quality of service to your customers...
- NVQ
- Sutton Coldfield
...requests and problems Resolve customer service problems Option Units : Theme development and improvement Develop customer relationships Develop personal...
- NVQ
- Sutton Coldfield
...Apply risk assessment to customer service Optional units : Theme development and improvement Work with others to improve customer service Develop...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 125h
...according to your own schedule. Customer Service (Online Training Course) Learning Outcomes On successful completion of this course the learner will be able... Learn about: Relationship Counselling, Relationship Marketing, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Communication Training, Sales Training...
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