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Customer Management courses Sutton Coldfield
- Short course
- Sutton Coldfield
- 1 Day
...delegates will be able to implement new skills in to their role, and enhance the quality of service to your customers...
- NVQ
- Sutton Coldfield
...requests and problems Resolve customer service problems Option Units : Theme development and improvement Develop customer relationships Develop personal...
- NVQ
- Sutton Coldfield
...Apply risk assessment to customer service Optional units : Theme development and improvement Work with others to improve customer service Develop...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 10h - 1 Year
...and related business support functions. Upon completion, learners will feel more confident in discussing insurance products, guiding clients... Learn about: UK Insurance Industry, Personal Lines Insurance, Principles OF INSURANCE...
- Course
- Online
- Intermediate
- Different dates available
- 260h
...Services Module 2 - Understanding Your Customers Module 3 - What is a Customer Focused Organisation? Module 4 - Developing Customer Service Strategy Module... Learn about: Service level management, Service reports and dashboards, Service Management...
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