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Marketing courses Sutton Coldfield
- NVQ
- Sutton Coldfield
...when delivering customer service Deliver customer service on your customer's premises Option Units : Theme handling problems Recognise and deal with customer queries...
- Short course
- Sutton Coldfield
- 1 Day
...and using positive language Turn around customers’ dissatisfaction and complaints to a positive outcome Saying ‘No’ constructively BY THE END OF THE COURSE...
- NVQ
- Sutton Coldfield
...delivery of reliable customer service Optional units : Theme handling problems Monitor and solve customer service problems Process customer service complaints...
Similar training online and classroom-based
- Course
- Online
- Different dates available
... than ever using social networking. Join this course now to figure out how to take your brand, item or services to a higher level with the energy of Facebook Marketing!... Learn about: Creating Your Facebook Fan Page, Building Machine, Social Media...
- Short course
- Online
- Intermediate
- Different dates available
...present back to the group.) 12:00 - 13:00 Customer Expectations (Telephone & Face to Face) 13:00 - 14:00 Lunch Break. 14:00 - 14:30 Verbal Communication... Learn about: Sales Training, Communication Training...
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