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Customer Relationship Management courses Broadstairs
- Vocational qualification
- Broadstairs
- Different dates available
...Assessment for Key/Functional Skills will be by a combination of portfolio and examination, depending on the option selected. The Technical Certificate... Learn about: Customer Relationship Management, Customer Retention, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through... Learn about: Customer Retention, Key Account Management, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...Each candidate is allocated a personal tutor, offering guidance Course Overview The course is designed for people employed in a customer service capacity... Learn about: Key Account Management, Customer Relationship Management, Customer Retention...
- NVQ
- Broadstairs
- Different dates available
...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Service, Key Account Management, Relationship Marketing...
- Vocational qualification
- Broadstairs
- Different dates available
...This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working within customer service sectors. It is designed to offer world class standards of service that meet, and when ever possible exceed, the expectations... Learn about: Customer Retention, Customer Service, Customer Relationship Management...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 6h - 1 Year
...The Business Development & Sales course is designed to build strong commercial awareness and practical sales capability in today’s competitive business environment. It explores the full sales cycle, from identifying opportunities and generating leads to building client relationships, negotiating... Learn about: Business Development, Sales Techniques, Sales Training...
- Course
- Online
- Beginner
- Different dates available
... of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn... Learn about: Customer Service, Customer Manager, Personality Test...
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