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Customer Relationship Management courses Broadstairs
- Vocational qualification
- Broadstairs
- Different dates available
...Assessment for Key/Functional Skills will be by a combination of portfolio and examination, depending on the option selected. The Technical Certificate... Learn about: Key Account Management, Customer Service, Relationship Marketing...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through... Learn about: Customer Service, Customer Retention, Relationship Marketing...
- NVQ
- Broadstairs
- Different dates available
...Each candidate is allocated a personal tutor, offering guidance Course Overview The course is designed for people employed in a customer service capacity... Learn about: Customer Relationship Management, Customer Retention, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Retention, Key Account Management, Customer Service...
- Vocational qualification
- Broadstairs
- Different dates available
...This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working within customer service sectors. It is designed to offer world class standards of service that meet, and when ever possible exceed, the expectations... Learn about: Key Account Management, Customer Service, Customer Retention...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
... of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn... Learn about: Customer Care, MS Excel, Customer Service Skills...
- Course
- Online
- Intermediate
- 20h - 1 Year
..., and professional behaviour in customer-facing roles. Learners will explore how to communicate confidently with customers, manage enquiries effectively, resolve issues professionally, and build positive customer relationships. The course also covers key topics such as understanding customer expectations, handling... Learn about: Customer Relationship Management, Communication Training, Customer Service Skills...
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