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Customer Relationship Management courses Broadstairs
- Vocational qualification
- Broadstairs
- Different dates available
...Assessment for Key/Functional Skills will be by a combination of portfolio and examination, depending on the option selected. The Technical Certificate... Learn about: Key Account Management, Customer Retention, Relationship Marketing...
- NVQ
- Broadstairs
- Different dates available
...Each candidate is allocated a personal tutor, offering guidance Course Overview The course is designed for people employed in a customer service capacity... Learn about: Customer Service, Key Account Management, Customer Relationship Management...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through... Learn about: Customer Relationship Management, Customer Retention, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Relationship Management, Customer Retention, Relationship Marketing...
- Vocational qualification
- Broadstairs
- Different dates available
...This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working within customer service sectors. It is designed to offer world class standards of service that meet, and when ever possible exceed, the expectations... Learn about: Relationship Marketing, Key Account Management, Customer Relationship Management...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- December
- 400h
...Certificate of achievement in Retail Customer Service Level 7. Additional CPD Accredited Retail Customer Service Certificate with 200 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Interested in becoming the next big retail superstar... Learn about: Retail Team Leader, Communication Training, Customer Service...
- Course
- Online
- Intermediate
- 3h - 1 Year
..., focusing on customer satisfaction, service quality, team leadership, and performance improvement. Learners will explore key areas such as customer relationship management, complaint handling strategies, service standards, staff motivation, and performance monitoring. The course also covers customer... Learn about: Customer Service, Customer Relationship Management, Quality Training...
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