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Customer Relationship Management courses London
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Customer Service, Customer Care, Customer relationship...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Customer relationship, Sales Training, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Retention Strategy, Customer Service Skills, Customer satisfaction...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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- Short course
- Hammersmith
- September
- 1 Week
... professionals who sell products or services, to consumers or businesses; senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them; those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer Relationship Management, Customer Manager, Sales Training...
... professionals who sell products or services, to consumers or businesses; senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them; those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer Relationship Management, Customer Manager, Sales Training...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 7h - 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer relationship, Customer Care, Customer Service...
- Course
- London
- Beginner
- Different dates available
- 44h - 7 Days
...security industry to obtain a licence from the Security Industry Authority. Our door supervisor course lesson plan designed to give the student a depth... Learn about: Door Supervisor, Education Studies, Security Awareness...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Customer Service, Customer Retention, Customer Relationship Management...
...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Customer Service, Customer Retention, Customer Relationship Management...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 20h - 5 Days
.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Customer satisfaction, Key Accounts and Customer Service, Customer Manager...
.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Customer satisfaction, Key Accounts and Customer Service, Customer Manager...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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- Course
- City Of Londonand3 other venues
- Brandon, Manchester, Glasgow
- 1 Day
... Management should not simply be about maintaining accounts. The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and up-selling opportunities. So, if you want more information... Learn about: Sales Training, Performance Management, Business relationship...
... Management should not simply be about maintaining accounts. The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and up-selling opportunities. So, if you want more information... Learn about: Sales Training, Performance Management, Business relationship...
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
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I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
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Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
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- Short course
- London
- Intermediate
- Different dates available
- 1 Week
... and how to use market and competitor knowledge to get the lead and carve the best solutions, maximising customer relationship management and creating a personal development plan with coaching provided throughout the course through practical exercises! Are you ready for this new experience? Visit... Learn about: Sales Techniques, Sales Training, Relationship Building...
... and how to use market and competitor knowledge to get the lead and carve the best solutions, maximising customer relationship management and creating a personal development plan with coaching provided throughout the course through practical exercises! Are you ready for this new experience? Visit... Learn about: Sales Techniques, Sales Training, Relationship Building...
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I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
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I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
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Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
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- Short course
- Inhouse in In House
- Beginner
- Different dates available
- 1 Day
...It is easy to manage Private Clients in bull markets. Unfortunately the recent market decline and financial crisis has made many Private Clients nervous... Learn about: Insurance brokers, Financial Training, Customer Relationship Management...
- Course
- City Of London
... targets Apply the universally-accepted Change Management principles Appreciate the “International Dimension” of Retail and Commercial Banking which customers demand in today’s highly flexible market-place... Learn about: Customer Service, Customer Relationship Management, Customer relationship...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Retention, Customer Service, Customer Relationship Management...
- Course
- Hammersmith
- Intermediate
- 1 Day
.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer portfolio management...
- Course
- Inhouse in London
- Different dates available
- 7h - 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Retention Strategy, Database Marketing, Customer satisfaction...
- Bachelor's degree
- London
...the course on increasing your career profile, and, continue support after graduation through First Move. BA (Hons) Fashion Marketing is based at High Holborn... Learn about: Fashion Marketing, Customer Relationship Management, Team Training...
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Excellent.
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Course was very good.
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The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
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- Short course
- London
- Advanced
- February
- 2 Weeks
..., project management, and data quality as a determinant of project success. Topical issues such as new devices, social media and networking and the service cloud - rapidly growing areas of computing currently - and their significance in relation to IT strategies and corporate planning. Comprehending the... Learn about: Customer Relationship Management, Cloud computing, Strategic Information Technology...
..., project management, and data quality as a determinant of project success. Topical issues such as new devices, social media and networking and the service cloud - rapidly growing areas of computing currently - and their significance in relation to IT strategies and corporate planning. Comprehending the... Learn about: Customer Relationship Management, Cloud computing, Strategic Information Technology...
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Excellent.
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Course was very good.
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The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer relationship, Customer Relationship Management, Customer Retention...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Service, Customer Retention Strategy, Customer satisfaction...
- Course
- Hammersmith
- Intermediate
- 1 Day
.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Sales Force Automation, Customer relationship, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Customer Relationship Management, Customer satisfaction, Customer Care...
- Course
- Hammersmith
- Intermediate
- 1 Day
.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Sales Training, Sales and marketing, Data Mining...
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I would like to thank each employee of LCT for being so co-operative, helpful, and understanding.
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- Short course
- London
- Advanced
- March
- 1 Week
... about the Information Technology (IT) choices available to organisations and how these may inform project decisions. Taking strategic considerations as a backdrop, the course examines standard line-of-business applications (CRM, ERP, BI, MI, Content Management, HR, Financials, etc.); typical deployments; management... Learn about: Social Media, Financial Systems, IT Strategy...
... about the Information Technology (IT) choices available to organisations and how these may inform project decisions. Taking strategic considerations as a backdrop, the course examines standard line-of-business applications (CRM, ERP, BI, MI, Content Management, HR, Financials, etc.); typical deployments; management... Learn about: Social Media, Financial Systems, IT Strategy...
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I would like to thank each employee of LCT for being so co-operative, helpful, and understanding.
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