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Customer Relationship Management

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  • Customer Relationship Management courses London

Customer Relationship Management courses London

(35)
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PTP Training & Marketing Ltd

Know Your Customer course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
  • Intermediate

...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer satisfaction, Customer Relationship Management, Customer Care...

£ 430
PTP Training & Marketing Ltd

Outstanding Customer Service Skills course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
  • Intermediate
  • January

...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Relationship Management, Customer satisfaction, Customer Manager...

£ 430
PTP Training & Marketing Ltd

How to say 'No' and retain Customer Satisfaction course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
  • Intermediate
  • January

...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer relationship, Customer Service Skills, Customer Retention...

£ 430

Level 2 Award for Door Supervisors in the Private Security Industry course in London

SECUREX PREMIUM SERVICES LTD
  • Course
  • London
  • Beginner
  • Different dates available
  • 7 Days

...security industry to obtain a licence from the Security Industry Authority. Our door supervisor course lesson plan designed to give the student a depth... Learn about: Security Officer, Security guard training, Customer Relationship Management...

£ 201-500
Premium

Advanced Customer Relationship Management course in Hammersmith

4.8
3 reviews
  • I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
    ← | →
  • Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
    ← | →
  • The course was good and I had a great time in all.
    ← | →
London Business Training & Consulting
  • Short course
  • Hammersmith
  • September
  • 1 Week

... professionals who sell products or services, to consumers or businesses; senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them; those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer Relationship Management, Sales Training, Customer relationship...

£ 2,625 + VAT

... professionals who sell products or services, to consumers or businesses; senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them; those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer Relationship Management, Sales Training, Customer relationship...

  • I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
    ← | → see all
  • Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
    ← | → see all
  • The course was good and I had a great time in all.
    ← | → see all

CRM: An Introduction to Customer Relationship Management course in London

Churchill Square Training & Development
  • Course
  • London
    and
    2 other venues
    • Manchester, Milton Keynes
  • 1 Day

...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Relationship Management, Customer Service, Customer Service Skills...

£ 495
PTP Training & Marketing Ltd

Advanced Customer Service for the Public Sector course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
  • Advanced
  • November

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Retention, Customer satisfaction, Customer Relationship Management...

£ 430
Premium

Customer Service Training - Inhouse course

4.8
3 reviews
  • I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
    ← | →
  • I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
    ← | →
  • I had a nice time and everything was super great and thanks for everything I had a great experience in all.
    ← | →
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 5 Days

...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Delegating Skills, Confidence Training, Office IT...

Price on request

...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Delegating Skills, Confidence Training, Office IT...

  • I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
    ← | → see all
  • I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
    ← | → see all
  • I had a nice time and everything was super great and thanks for everything I had a great experience in all.
    ← | → see all

Strategic Customer Relationship Management course in Hammersmith

London Business Training & Consulting
  • Course
  • Hammersmith
  • Intermediate
  • 1 Day

.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Sales Training, Customer Retention Strategy, Customer relationship...

£ 525

CRM: An Introduction to Customer Relationship Management - Inhouse - Inhouse course

Churchill Square Training & Development
  • Course
  • Inhouse in London
  • Different dates available
  • 1 Day

...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Service Skills, Customer Retention Strategy, Customer Care...

£ 1001-2000
PTP Training & Marketing Ltd

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
  • Advanced
  • November

...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Tourism management, Customer Care, Customer Retention Strategy...

£ 430

Customer Service Training course in London

4.5
2 reviews
  • I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
    ← | →
  • Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
    ← | →
Acuity Training London
  • Course
  • London
  • Different dates available

... to gain customer satisfaction, understanding, and cooperation. In this course, you will learn methods for effective communications whether you are talking to customers to gather requirements, solve problems, or present solutions. In any field the first order of business is resolving customer enquires... Learn about: Customer Service Skills, Customer Service Environment, Customer Service Strategy...

Price on request

... to gain customer satisfaction, understanding, and cooperation. In this course, you will learn methods for effective communications whether you are talking to customers to gather requirements, solve problems, or present solutions. In any field the first order of business is resolving customer enquires... Learn about: Customer Service Skills, Customer Service Environment, Customer Service Strategy...

  • I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
    ← | → see all
  • Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
    ← | → see all

Introduction to Customer Relationship Management course in Hammersmith

London Business Training & Consulting
  • Course
  • Hammersmith
  • Intermediate
  • 1 Day

... professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer lifecycle, Customer relationship, Stages of CRM...

£ 525
Premium

Customer Service Excellence course in London

4.5
1 review
  • Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
    ← | →
London Training for Excellence
  • Short course
  • London
    and
    25 other venues
    • Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
  • Different dates available
  • 5 Days

.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Management Planning, Customer Manager, Customer Relationship Management...

£ 3,335 + VAT

.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Management Planning, Customer Manager, Customer Relationship Management...

  • Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
    ← | →
PTP Training & Marketing Ltd

Advanced Facilitation Skills - (2 Days) course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    5 other venues
    • Bristol, Edinburgh, Leeds, Manchester, Nottingham
  • Intermediate
  • January
  • 2 Days

...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Facilitation Skills, Customer Service, Customer relationship...

£ 950
Premium

Sales Key Account Management course in City of London

5.0
1 review
  • Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
    ← | →
Acudemy Training
  • Course
  • City Of London
    and
    3 other venues
    • Brandon, Manchester, Glasgow
  • 1 Day

... Management should not simply be about maintaining accounts. The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and up-selling opportunities. So, if you want more information... Learn about: Business relationship, Sales Techniques, Performance Management...

£ 300

... Management should not simply be about maintaining accounts. The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and up-selling opportunities. So, if you want more information... Learn about: Business relationship, Sales Techniques, Performance Management...

  • Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
    ← | →

Implementing Customer Relationship Management course in Hammersmith

London Business Training & Consulting
  • Course
  • Hammersmith
  • Intermediate
  • 1 Day

.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: CRM success, Implementing CRM, Sales Training...

£ 525
Premium

Core Sales Skills – Level 2 course in London

4.8
5 reviews
  • I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
    ← | →
  • I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
    ← | →
  • Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
    ← | →
London Corporate Training
  • Short course
  • London
  • Intermediate
  • Different dates available
  • 1 Week

... and how to use market and competitor knowledge to get the lead and carve the best solutions, maximising customer relationship management and creating a personal development plan with coaching provided throughout the course through practical exercises! Are you ready for this new experience? Visit... Learn about: Sales Techniques, Pitching Mastery, Sales Presentation...

£ 2,850 + VAT

... and how to use market and competitor knowledge to get the lead and carve the best solutions, maximising customer relationship management and creating a personal development plan with coaching provided throughout the course through practical exercises! Are you ready for this new experience? Visit... Learn about: Sales Techniques, Pitching Mastery, Sales Presentation...

  • I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
    ← | → see all
  • I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
    ← | → see all
  • Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
    ← | → see all
PTP Training & Marketing Ltd

Advanced Selling Skills (2 day course) in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
  • Intermediate
  • 2 Days

...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Objection Handling, Customer Service Skills, Customer relationship...

£ 800

Payroll Administrator Level 3 course in London

KBM Training and Recruitment
  • NVQ
  • London
  • Different dates available
  • 18 Months

...The apprentice can fully perform and cover but not limited to the following job roles: Payroll Administrator Payroll Junior Payroll Assistant Payroll Officer... Learn about: Customer Service, Customer Service Skills, Customer Relationship Management...

Price on request

Operational Customer Relationship Management course in Hammersmith

London Business Training & Consulting
  • Course
  • Hammersmith
  • Intermediate
  • 1 Day

.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Sales Force Automation, Service automation, Sales Training...

£ 525
Premium

Advanced Strategic Information Technology course in London

4.6
9 reviews
  • Excellent.
    ← | →
  • Course was very good.
    ← | →
  • The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
    ← | →
London Corporate Training
  • Short course
  • London
  • Advanced
  • February
  • 2 Weeks

..., project management, and data quality as a determinant of project success. Topical issues such as new devices, social media and networking and the service cloud - rapidly growing areas of computing currently - and their significance in relation to IT strategies and corporate planning. Comprehending the... Learn about: Project Management, IT Strategy, Social Media...

£ 4,500 + VAT

..., project management, and data quality as a determinant of project success. Topical issues such as new devices, social media and networking and the service cloud - rapidly growing areas of computing currently - and their significance in relation to IT strategies and corporate planning. Comprehending the... Learn about: Project Management, IT Strategy, Social Media...

  • Excellent.
    ← | → see all
  • Course was very good.
    ← | → see all
  • The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
    ← | → see all
PTP Training & Marketing Ltd

Advanced Telephone Prospecting course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
  • Intermediate
  • July

...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Customer Service Skills, Customer satisfaction, Customer Relationship Management...

£ 430
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