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Customer Relationship Management courses Oxfordshire
- Master
- Oxford
- 1 Year
...The MSc Marketing and Brand Management focuses on planning and applying brand management strategies. You will learn about the importance of brand management within an overall framework of marketing and business management. If you begin your course in September you have the choice to apply... Learn about: Stategy Management, Digital Marketing, Brand positioning...
- Master
- Oxford
- 1 Year
...This analysis informs your critical understanding and implementation of both strategic and responsible marketing practice. An innovative dimension of... Learn about: Customer Relationship Management, Digital Marketing, Social Media...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 6h - 1 Year
... positive customer experiences. Learners gain practical strategies for managing difficult conversations, reducing misunderstandings, and representing an organisation with professionalism. With phone communication still a vital channel for customer support, this course equips you with the skills needed... Learn about: Customer relationship, Customer satisfaction, Customer Relationship Management...
- Course
- Online
- Beginner
- Different dates available
- 4h
...CRM (Customer Relationship Management) is an approach to managing all your company’s relationship and interactions with customers. CRM aims to improve the business relationships. The Certificate in Customer Relationship Management course will teach you the basics of CRM and CRM tools which helps... Learn about: Customer Service, Product Selection, Customer relationship...
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