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Customer Relationship Management courses Oxfordshire
- Master
- Oxford
- 1 Year
...The MSc Marketing and Brand Management focuses on planning and applying brand management strategies. You will learn about the importance of brand management within an overall framework of marketing and business management. If you begin your course in September you have the choice to apply... Learn about: Stategy Management, Organisational Behaviour, Customer Relationship Management...
- Master
- Oxford
- 1 Year
...This analysis informs your critical understanding and implementation of both strategic and responsible marketing practice. An innovative dimension of... Learn about: Strategic Planning, Customer behaviour, Social Media...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 4h - 1 Quarter
... satisfaction. The course covers key topics such as stakeholder communication, customer journey mapping, success metrics, account management, and performance tracking using customer success tools and data insights. This training is ideal for individuals looking to enter customer success roles or professionals... Learn about: Communication Training, Customer Retention, Customer relationship...
- Course
- Distance Learning
- Advanced
- December
- 400h
... Service Diploma provides an insightful introduction to the world of high-quality customer service provision. Explore a breakdown of the fundamentals of quality customer service, along with how to consistently meet customers’ expectations and the potential consequences of poor customer service. Study... Learn about: Customer relationship, Customer Management, Communication Training...
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