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Customer Relationship Management courses Oxfordshire
- Master
- Oxford
- 1 Year
...The MSc Marketing and Brand Management focuses on planning and applying brand management strategies. You will learn about the importance of brand management within an overall framework of marketing and business management. If you begin your course in September you have the choice to apply... Learn about: Customer Relationship Management, Digital Marketing, Brand Management...
- Master
- Oxford
- 1 Year
...This analysis informs your critical understanding and implementation of both strategic and responsible marketing practice. An innovative dimension of... Learn about: Digital Marketing, Strategic Planning, Social Media...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enroll now and benefit from this course. This Customer Service course teaches the basics... Learn about: Customer Manager, MS Excel, Customer database...
- Course
- Online
- Intermediate
- 6h - 1 Year
... positive customer experiences. Learners gain practical strategies for managing difficult conversations, reducing misunderstandings, and representing an organisation with professionalism. With phone communication still a vital channel for customer support, this course equips you with the skills needed... Learn about: Communication Skills, Customer satisfaction, Customer relationship...
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