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Customer Relationship Management courses Buckinghamshire
- Course
- Milton Keynesand2 other venues
- London, Manchester
- 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Care, Customer Retention, Customer Service Skills...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Relationship Marketing, Customer relationship, Relationship Building...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Retention, Customer Service, Customer Manager...
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