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Customer Retention courses Johannesburg
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...or sparkling wine • Maintaining Stock Levels • Tidiness and Cleanliness of Guest Areas • Tidying up the guest bedroom • Towel origami and replacing used... Learn about: Customer Service Skills, Customer Manager, Customer satisfaction...
- Course
- Blended in Benoni (South Africa)
- Advanced
- 2 Months
...being a successful butler, including the following:Customer Relations • Developing Rapport with Customers / Guests • Complaints and Queries • Guest Requests... Learn about: Customer Relationship Management, Customer relationship, Butler Service...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... satisfied and coming back. Through case studies and practical exercises, you will learn the key factors to delivering excellent customer service that apply to the retail industry, hospitality industry and client-facing environments. You will also sharpen your communication, conflict-resolution and active... Learn about: Communication Training, Great Customer Service, Communication Skills...
- Course
- Online
- Beginner
- Different dates available
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Customer Manager, Customer Care, Customer Retention...
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