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Distance and online learning Customer Retention courses
- Course
- Online
- Intermediate
- Different dates available
... in customer service. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints... Learn about: Customer database, Customer Service Skills, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
... and knowledge to excel in your field, then the Customer Service – Representative course is for you. Through case studies and video guidance you will learn how to master customer service skills to provide an exceptional customer service experience and deal with every type of customer professionally. It covers... Learn about: Customer Retention, Customer Service...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer database, Customer Service Skills, Customer Relationship Management...
- Course
- Online
- Beginner
- Different dates available
... stand out from the crowd. With this Customer Service Advanced Diploma Level 3 course, you will learn about the keys to provide unparalleled customer service by looking into different types of customers and how to serve them. This course will help you recognize how your attitude affects your services... Learn about: Customer Manager, Customer relationship, Customer Needs...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
... to create and develop effective service processes for maximizing customer satisfaction and establish excellent customer relationships... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Retention Strategy, Customer Care, Customer Service...
- Course
- Online
- Intermediate
- 3 Months
- Personal tutor
- Online campus
...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Relationship Building, Customer Loyalty, Customer Retention...
- Short course
- Online
- Intermediate
- 1 Day
...When does the Code apply and to whom? Identifying those covered by the Code now and in the future – the COCON 1.1.2 list The trigger dates for different... Learn about: Customer Retention, Compliance Management, Regulation Financial...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
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- Course
- Online
- Different dates available
- Online campus
- Personal tutor
- Virtual classes
- Support service
- Delivery of study materials
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Value chain, Customer Manager, Customer satisfaction...
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Value chain, Customer Manager, Customer satisfaction...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
...’ queries gather, analyse, and interpret customer feedback improve yourself to provide excellence in the customer services develop an in-depth understanding of your customers enhance your customers’ satisfaction apply management principles in your performance to provide quality services... Learn about: Customer satisfaction, Customer Service, Great Customer Service...
...’ queries gather, analyse, and interpret customer feedback improve yourself to provide excellence in the customer services develop an in-depth understanding of your customers enhance your customers’ satisfaction apply management principles in your performance to provide quality services... Learn about: Customer satisfaction, Customer Service, Great Customer Service...
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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- Course
- Online
- Beginner
- Different dates available
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Customer Retention, Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Online campus
- Virtual classes
- Delivery of study materials
... satisfied and coming back. Through case studies and practical exercises, you will learn the key factors to delivering excellent customer service that apply to the retail industry, hospitality industry and client-facing environments. You will also sharpen your communication, conflict-resolution and active... Learn about: Communication Skills, Customer Service, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Customer Relationship Management, Development team, Customer relationship...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- Intermediate
- Different dates available
- 1 Month
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
...with customers that form customers’ perceptions of the company as a whole... Learn about: Customer Service, Talent Management, Service Management...
...with customers that form customers’ perceptions of the company as a whole... Learn about: Customer Service, Talent Management, Service Management...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- February
...participants will explore ways to retain customers through a large group discussion. Building the Future During this session, participants will explore... Learn about: Relationship Building, Customer Retention, Customer Service...
- Training
- Online
- Intermediate
- Different dates available
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
... customer needs and much more... Learn about: Customer Service, Communication Training, Customer Care...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...principles of conflict management This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish. Assessments... Learn about: Customer satisfaction, Customer relationship, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Customer relationship, Customer Relationship Management, Relationship Marketing...
- Course
- Online
- Different dates available
... Customer Service Experience How to Handle Difficult Customers like a PRO! Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! ... and MUCH More!!!Sign up Now! Who this course is for:Sales People Clerks Managers Business Owners Anybody who Interacts with the Public in a Business... Learn about: Customer Service, Customer satisfaction, Customer Retention...
- Course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
... mile to provide excellent customer service... Learn about: Customer Service Skills, Customer Manager, Customer Retention...
- Course
- Online
- Intermediate
- Different dates available
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...on customer service techniques, how to deal with complaints and how to exceed customer expectations and go the extra mile to provide excellent customer service... Learn about: Customer Retention Strategy, Customer Retention, Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Customer satisfaction, Communication Skills, Customer Service Skills...
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Training session was good and so was their other related services but at the end I felt like I paid extra. I would rate them 3 as I paid $100 extra. Thanks
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Not that good experience as expected. Kindly improve as it involves other's time and money.
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It was a nice training session, I will surely recommend others for this training. It was a great organisation and trainings were arranged in a really great manner.
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- Course
- Online
- Intermediate
- Different dates available
- 180 Days
- Online campus
- Support service
- Delivery of study materials
...PDUs Certificate To Maintain PMI Credentials Mobile Apps For Any Where Learning Progress Tracking and Continuous Improvement Subject Matter Designed Course... Learn about: Sales Training, Self assessment, Customer Retention...
...PDUs Certificate To Maintain PMI Credentials Mobile Apps For Any Where Learning Progress Tracking and Continuous Improvement Subject Matter Designed Course... Learn about: Sales Training, Self assessment, Customer Retention...
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Training session was good and so was their other related services but at the end I felt like I paid extra. I would rate them 3 as I paid $100 extra. Thanks
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Not that good experience as expected. Kindly improve as it involves other's time and money.
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It was a nice training session, I will surely recommend others for this training. It was a great organisation and trainings were arranged in a really great manner.
← | → see all
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