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Distance and online learning Customer Retention courses
A Brief Introduction to Customer Relationship Management - Online course
Skill Express Ltd
- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Customer Retention, Tool selection, Customer relationship...
£ 199
... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Customer Retention, Tool selection, Customer relationship...
Save 82%
Customer Service - Online course
Staff Training Solutions
- Course
- Online
- Intermediate
- Different dates available
... in customer service. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints... Learn about: Customer care operatives, Customer Manager, Service Operations...
£ 69
£ 395
... in customer service. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints... Learn about: Customer care operatives, Customer Manager, Service Operations...
Save 89%
Level 2 Certificate in Customer Service - CPD Certified - Online course
John Academy
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Relationship Management, Customer Retention, Customer Service Skills...
£ 20
£ 199
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Relationship Management, Customer Retention, Customer Service Skills...
Outstanding Customer Service - The Ultimate Guide! - Online course
Simpliv
- Course
- Online
- Different dates available
... Customer Service Experience How to Handle Difficult Customers like a PRO! Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! ... and MUCH More!!!Sign up Now! Who this course is for:Sales People Clerks Managers Business Owners Anybody who Interacts with the Public in a Business... Learn about: Customer Service, Customer Retention, Customer satisfaction...
£ 10
... Customer Service Experience How to Handle Difficult Customers like a PRO! Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! ... and MUCH More!!!Sign up Now! Who this course is for:Sales People Clerks Managers Business Owners Anybody who Interacts with the Public in a Business... Learn about: Customer Service, Customer Retention, Customer satisfaction...
Save 87%
Customer Service Advanced Diploma Level 3 - CPD & IAO Accredited - Online course
Adams Academy
- Course
- Online
- Beginner
- Different dates available
... stand out from the crowd. With this Customer Service Advanced Diploma Level 3 course, you will learn about the keys to provide unparalleled customer service by looking into different types of customers and how to serve them. This course will help you recognize how your attitude affects your services... Learn about: Customer Retention, Customer Needs, Customer Service...
£ 43
£ 344
... stand out from the crowd. With this Customer Service Advanced Diploma Level 3 course, you will learn about the keys to provide unparalleled customer service by looking into different types of customers and how to serve them. This course will help you recognize how your attitude affects your services... Learn about: Customer Retention, Customer Needs, Customer Service...
Customer Service – Representative - Online course
One Education
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
... and knowledge to excel in your field, then the Customer Service – Representative course is for you. Through case studies and video guidance you will learn how to master customer service skills to provide an exceptional customer service experience and deal with every type of customer professionally. It covers... Learn about: Customer Retention, Customer Service...
£ 425
... and knowledge to excel in your field, then the Customer Service – Representative course is for you. Through case studies and video guidance you will learn how to master customer service skills to provide an exceptional customer service experience and deal with every type of customer professionally. It covers... Learn about: Customer Retention, Customer Service...
PROFESSIONAL CLIENT PRACTICE - LEVEL 4 COURSE - Distance Learning
Distance Learning Centre
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Communication Skills, Telephone Skills, Customer Relationship Management...
£ 250
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Communication Skills, Telephone Skills, Customer Relationship Management...
Customer Relationship Management - Online course
Janets
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
... to create and develop effective service processes for maximizing customer satisfaction and establish excellent customer relationships... Learn about: Customer Retention, Customer Relationship Management, Customer relationship...
£ 309
... to create and develop effective service processes for maximizing customer satisfaction and establish excellent customer relationships... Learn about: Customer Retention, Customer Relationship Management, Customer relationship...
Customer Service Level 3 - Online course
Online Learning College
- NVQ
- Online
- Different dates available
- 12 Months
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Care, Customer Retention Strategy, Customer Retention...
£ 225
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Care, Customer Retention Strategy, Customer Retention...
Customer Relationship Management - Online course
The Educators
- Course
- Online
- Intermediate
- 3 Months
- Online campus
- Personal tutor
...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer relationship, Relationship Building, Customer satisfaction...
£ 125
...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer relationship, Relationship Building, Customer satisfaction...
Introduction to COCON the Code of Conduct - Online course
London Governance and Compliance Academy
- Short course
- Online
- Intermediate
- 1 Day
...When does the Code apply and to whom? Identifying those covered by the Code now and in the future – the COCON 1.1.2 list The trigger dates for different... Learn about: Compliance Management, Regulation Financial, Customer relationship...
£ 200
+ VAT
...When does the Code apply and to whom? Identifying those covered by the Code now and in the future – the COCON 1.1.2 list The trigger dates for different... Learn about: Compliance Management, Regulation Financial, Customer relationship...
Save 86%
Customer Service Course - Online
Staff Training Solutions
- Course
- Online
- Beginner
- Different dates available
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Customer Retention, Service level management, Service Management...
£ 49
£ 360
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Customer Retention, Service level management, Service Management...
Certificate in Customer Service Management - Online course
1 review
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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Cambridge Management and Leadership School
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...’ queries gather, analyse, and interpret customer feedback improve yourself to provide excellence in the customer services develop an in-depth understanding of your customers enhance your customers’ satisfaction apply management principles in your performance to provide quality services... Learn about: Customer satisfaction, Personal Development, Service Management...
£ 95
VAT exempt
...’ queries gather, analyse, and interpret customer feedback improve yourself to provide excellence in the customer services develop an in-depth understanding of your customers enhance your customers’ satisfaction apply management principles in your performance to provide quality services... Learn about: Customer satisfaction, Personal Development, Service Management...
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
← | →
Growth Hacking with Digital Marketing - Online course
Simpliv
- Course
- Online
- Different dates available
...Introduction 1 lecture 03:01 Welcome ! Welcome ! Welcome ! Welcome ! Welcome ! What is Growth Hacking & what are the different stages/Tools of Growth Hacking... Learn about: Social Media, Digital Marketing, Customer Retention...
£ 30
...Introduction 1 lecture 03:01 Welcome ! Welcome ! Welcome ! Welcome ! Welcome ! What is Growth Hacking & what are the different stages/Tools of Growth Hacking... Learn about: Social Media, Digital Marketing, Customer Retention...
Customer Loyalty Programmes - Online course
2 reviews
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
← | →
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | →
Diomas Learning Solutions Ltd
- Course
- Online
- Different dates available
- Virtual classes
- Online campus
- Support service
- Personal tutor
- Delivery of study materials
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer centric, Value chain, Customer Focus...
Price on request
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer centric, Value chain, Customer Focus...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
← | → see all
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | → see all
Customer Service Basic Video Course - Online
One Education
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
... satisfied and coming back. Through case studies and practical exercises, you will learn the key factors to delivering excellent customer service that apply to the retail industry, hospitality industry and client-facing environments. You will also sharpen your communication, conflict-resolution and active... Learn about: Customer In Person, Great Customer Service, Customer Retention...
£ 425
... satisfied and coming back. Through case studies and practical exercises, you will learn the key factors to delivering excellent customer service that apply to the retail industry, hospitality industry and client-facing environments. You will also sharpen your communication, conflict-resolution and active... Learn about: Customer In Person, Great Customer Service, Customer Retention...
Customer Service Skills Course Bundle (4 courses) - Online
1 review
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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Hudson Courses Limited
- Course
- Online
- Intermediate
- Different dates available
- 1 Month
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...with customers that form customers’ perceptions of the company as a whole... Learn about: Talent Management, Anger Management, Customer Service Skills...
£ 149
+ VAT
...with customers that form customers’ perceptions of the company as a whole... Learn about: Talent Management, Anger Management, Customer Service Skills...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
← | →
CRM: An Introduction to Customer Relationship Management - Online course
Churchill Square Training & Development
- Course
- Online
- February
...participants will explore ways to retain customers through a large group discussion. Building the Future During this session, participants will explore... Learn about: Customer Service Skills, Customer Service, Customer Retention Strategy...
£ 39
...participants will explore ways to retain customers through a large group discussion. Building the Future During this session, participants will explore... Learn about: Customer Service Skills, Customer Service, Customer Retention Strategy...
Save 86%
Customer Relationship Management Course - Online
Staff Training Solutions
- Course
- Online
- Intermediate
- Different dates available
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Customer Service, Customer Manager, Relationship Building...
£ 49
£ 360
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Customer Service, Customer Manager, Relationship Building...
NCFE Level 3 Certificate in Principles of Customer Service - Online course
Online Learning College
- NVQ
- Online
- Different dates available
- 12 Months
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...principles of conflict management This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish. Assessments... Learn about: Customer Manager, Quality Training, Customer relationship...
£ 425
...principles of conflict management This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish. Assessments... Learn about: Customer Manager, Quality Training, Customer relationship...
Global Management Academy
- Short course
- Online
- Beginner
- Different dates available
..., build customer loyalty, and significantly improve your bottom line... Learn about: Customer Relations Management, Customer Service, Key Account Management...
£ 69
..., build customer loyalty, and significantly improve your bottom line... Learn about: Customer Relations Management, Customer Service, Key Account Management...
Save 71%
CUSTOMER SERVICE - Online course
Edify Training
- Training
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
... customer needs and much more... Learn about: Customer Service, Customer Retention, Communication Training...
£ 10
+ VAT
... customer needs and much more... Learn about: Customer Service, Customer Retention, Communication Training...
Customer Service - e-Learning CPD - Online course
Realvalley Healthcare Ltd
- Course
- Online
- Intermediate
- Different dates available
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
... mile to provide excellent customer service... Learn about: Customer satisfaction, Customer Retention, Customer Service Skills...
£ 25
+ VAT
... mile to provide excellent customer service... Learn about: Customer satisfaction, Customer Retention, Customer Service Skills...
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