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Customer Service Skills courses Broadstairs
- NVQ
- Broadstairs
- Different dates available
...and carrying out assessment on the employer's premises. Qualification Aims The NVQ programme will include the following units: type="disc". Health... Learn about: Call Centre, Customer Care, Customer Service Skills...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 7h - 1 Year
... techniques, and structured sales conversations that drive positive outcomes. Learners will explore core topics such as lead handling, call planning, objection management, rapport building, and closing techniques. The course also covers ethical sales practices, customer needs analysis, and professional... Learn about: Customer Service Skills, Communication Training, Professional Sales...
- Course
- Online
- Different dates available
- 91h
... to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: Microsoft Office, Customer Service Skills, Office IT...
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