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Customer Service Skills courses Somerset
- Course
- Bridgwaterand3 other venues
- Taunton, Frome, Yeovil
- Different dates available
... as part of their job role, need to up skill their current workforce and recruit new staff. Customer service apprenticeships have a major role to play in this by helping employers address the skills gaps and shortages that they are experiencing, and by providing a vehicle for introducing and raising... Learn about: Customer Service Skills, Team Training, Customer Service...
- Course
- Bridgwaterand3 other venues
- Taunton, Frome, Yeovil
- Different dates available
...The Intermediate Apprenticeship in Customer Service is designed to respond to the employer need for high levels of customer service skills within a wide range of organisations. Customer service skills are transferable across sectors and can be applied to many job roles. Employers across all sectors... Learn about: Customer Service Skills, Team Training, Customer Service...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 3h - 1 Year
... expectations, handling complaints professionally, and resolving issues with confidence. The course also covers customer relationship management, teamwork, problem-solving, and maintaining professionalism in fast-paced service environments. This online customer service training is ideal for those seeking... Learn about: Communication Training, Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 19h
... if you don’t have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units... Learn about: Customer Service Skills, Telephone Etiquette, Proper Phone Language...
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