-
All
- Online
-
Filters
-
West Yorkshire
- Online
-
Type of studies
-
+ Filters
Customer Service Skills courses West Yorkshire
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Retention Strategy, Customer Retention, Customer Service...
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Nottingham
- Intermediate
- September
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Objection Handling, Marketing Strategy, Customer satisfaction...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- April
- 2 Days
...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Sales Techniques, Customer satisfaction, Customer Service...
-
We had Patrick as our trainer and also we were only 3 students so we had a very nice conversational session. I would highly recommend this course.
← | →
- Short course
- Leeds
- 1 Day
...Basic Editor · Assigning a Macro to a Keystroke · Assigning a Macro to a Toolbar · Viewing and Printing Macro Definitions Advanced Data Tools Switchboards:·... Learn about: Customising Microsoft Project, Customer Service Skills, Editing a Macro With the Visual Basic Editor...
...Basic Editor · Assigning a Macro to a Keystroke · Assigning a Macro to a Toolbar · Viewing and Printing Macro Definitions Advanced Data Tools Switchboards:·... Learn about: Customising Microsoft Project, Customer Service Skills, Editing a Macro With the Visual Basic Editor...
-
We had Patrick as our trainer and also we were only 3 students so we had a very nice conversational session. I would highly recommend this course.
← | →
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer relationship, Customer Service Skills, Customer Retention...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Customer Retention Strategy, Tourism Marketing, Customer Service Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Manager, Customer relationship, Customer satisfaction...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer relationship, Customer satisfaction, Customer Service...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
- 1 Day
...Maintaining direction and monitoring progress 7. Handling difficult people and situations 8. When to bring in senior stakeholders to ensure order and momentum... Learn about: Customer Care, Decision Making, Customer Retention Strategy...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...to look at the importance of visual communication and again specifically from the customer's point of view. How well signposted is their dealer... Learn about: Customer Service Skills, Customer Service, Sales Training...
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- August
...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Sales Techniques, Customer satisfaction, Customer Manager...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you