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Customer Service Skills courses County Antrim
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage... Learn about: Customer Care, Working relationships, Attitude cycle...
- Short course
- County Antrim
- Intermediate
- 1 Day
...INDICATE how to Transport wheelchair users and people with mobility problems. ESTABLISH Emergency procedures with people with disabilities... Learn about: Wheelchair Users, Disability Care, Customer Service Skills...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...will be interactive moving through schedule discussions, practical exercise, building new belief systems and role-plays using live accounts for the role–plays... Learn about: Customer Service Skills, Sales Process, Customer Retention...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Listen carefully and use the best questioning techniques to gain the right information · The methods of persuasion and how to strive for win-win agreements... Learn about: Persuasion Skills, Delegating Skills, Improve Communication...
- Short course
- Belfast City
- Intermediate
- 1 Day
...By not answering the phone simply escalates what could be a simple question to resolve, with proper training. During our Customer Service Training Course you will learn about... Learn about: Public Speaking, Sales Manager, Sales Techniques...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
...Practitioners Prepare and Process Medical Accounts 4 Organise Schedules Organise Appointments 5 Maintain Workplace Safety Occupational Health & Safety... Learn about: Medical Secretary, Monitoring Tools, Medical insurance...
- Course
- Online
- Different dates available
... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Customer Service Providers, Service Operations, Service outsourcing sales...
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