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Customer Service Skills courses County Antrim
- Short course
- County Antrim
- Intermediate
- 1 Day
...INDICATE how to Transport wheelchair users and people with mobility problems. ESTABLISH Emergency procedures with people with disabilities... Learn about: Disability Care, Customer Service Skills, Customer Care...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage... Learn about: Expressive skills, Customer Care, Body Language...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...will be interactive moving through schedule discussions, practical exercise, building new belief systems and role-plays using live accounts for the role–plays... Learn about: Customer Service, Customer relationship, Customer Retention...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Listen carefully and use the best questioning techniques to gain the right information · The methods of persuasion and how to strive for win-win agreements... Learn about: Skills and Training, Improve Communication, Persuasion Skills...
- Short course
- Belfast City
- Intermediate
- 1 Day
...By not answering the phone simply escalates what could be a simple question to resolve, with proper training. During our Customer Service Training Course you will learn about... Learn about: Sales Manager, Sales Marketing, Public Speaking...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 3h - 1 Year
...The Telephone Receptionist Course is designed to equip learners with the essential communication, organisational, and customer service skills required to perform professionally in a front-line telephone role. Telephone receptionists play a vital role in shaping first impressions, handling enquiries... Learn about: Communication Training, Telephone Skills, Call Handling...
- Course
- Online
- Different dates available
...This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service... Learn about: Customer Service, Customer Service Skills...
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