The Derbyshire Network courses

...be new to or preparing to progress into a Team Leading Role. You will understand how to develop productive working relationships with colleagues... Learn about: Encouraging teams, Manage conflict, Team Training...

...workplace or Community learners who work or would like to work in a diverse workplace or community and learn ways to help counteract stereotyping...

...dealing with service users or the public. You will learn how communication can be used to solve problems and reduce the likelihood of conflict... Learn about: Conflict Management, Human responses, Conflict Resolution...

...or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. How is it assessed?... Learn about: Nationally recognised, Customer Care, Customer Service...

...team leaders and covers the skills and knowledge needed to be a successful team leader, in a wide range of competencies and contexts. It will provide learners... Learn about: Covers skills, Team Training...

...The qualification is aimed at learners who are new to an administration role or looking to progress into this type of job role. This qualification... Learn about: Working at Heights...

...who already have the underpinning knowledge required to work in management roles across a range of business settings. Learners will develop knowledge...

...What types of role can I apply for on completion? Business Administrator About the course This course aims to equip the learner with the skills to manage... Learn about: Business and Administration, Information Systems management, Business Administration...

...Intermediate Apprenticeship in Customer Service and can also be taken on a stand-alone basis. This qualification is designed for people looking to learn... Learn about: Relationship Counselling, Customer Service, Relationship Building...

...Individuals looking to develop managing team performance, understanding business, project management, managing budgets and implementing operational plans... Learn about: Project Management, Team Performance...

...This qualification aims to help build the knowledge of people already working in the capacity of supervisor, manager or team leader and those looking work at this level... Learn about: Team Training, Safety Management...

...The objective of the qualification is predominantly to support a role in the workplace, however may also be suitable for younger learners preparing... Learn about: Health Care, Health Management...

...in a managerial role within any sector or industry. It is ideal for those who have worked in an entry-level managerial role or who’ve been working at that...

...steps to a risk assessment, common causes of and how to reduce accidents, near misses and ill-health, typical hazards and controls in the workplace... Learn about: Health and Social Care, Health Management, Health Administration...

...including higher level studies at university or FE colleges. This qualification is suitable for team leaders and junior managers across a wide variety of work areas... Learn about: Management Information Systems...

...The objective of this qualification is to prepare learners to progress to further qualifications in a similar subject area at a higher level. This qualification... Learn about: Health Administration, Health Visitor, Health and Social Care...

...This course is intended for those who lead a team of internal quality assurance staff. The Level 4 Certificate in Leading the Internal Quality Assurance... Learn about: Quality Controller, Quality Assurance, Quality Systems...

...This suite of qualifications are aimed at learners wishing to improve their confidence, gain skills to help them apply for jobs and interview techniques... Learn about: Interview Techniques, Personal Development...

...Business Administrator Receptionist This qualification aims to raise awareness of the harmful effects of alcohol use, and engage learners in understanding... Learn about: Impact on health...

...apps and other software to get information from the Internet. Enter information on to a web form such as a job application or your Universal Credit account... Learn about: Digital Skills, Universal Credit...