The Derbyshire Network courses

...The qualification covers the areas of team leading responsibilities, managing yourself and providing direction to your team and communicating information... Learn about: Manage conflict, Team Training, Encouraging teams...

...from written assignments to questions and answers...

...training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing... Learn about: Conflict Management, Management training, Conflict Resolution...

...the customer service environment. learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments... Learn about: Customer Service, Customer Manager, Customer satisfaction...

...Successful completion of this qualification will help to support progression into and within a number of job roles requiring you to lead a team This qualification... Learn about: Team Training, Covers skills...

...allow learners to develop their knowledge and understanding of business and administration. What types of role can I apply for on completion?... Learn about: Working at Heights...

...who already have the underpinning knowledge required to work in management roles across a range of business settings. Learners will develop knowledge...

...thier personal and professional development, understand the principles of business communication and information and contribute to the improvement of business performance... Learn about: Information Architecture, Business and Administration, Information Systems management...

...is aimed at individuals who wish to build on their knowledge and skills in the customer service sector. It is designed for learners who deal with customers... Learn about: Relationship Counselling, Relationship Building, Professional development...

...Travel and Tourism Sport, Leisure and Recreation Retail Health Public Service and Care Engineering and Manufacturing technologies Arts, Media and Publishing... Learn about: Team Performance, Project Management...

...This Level 3 Award is aimed at learners already working in the capacity of supervisor, manager or team leader and also those who are preparing to start work at this level... Learn about: Team Training, Safety Management...

...healthcare, transport, utilities and office environments as well as classroom environments. How is it assessed? This qualification is assessed by a multiple-choice... Learn about: Health Management, Health Care...

...in a managerial role within any sector or industry. It is ideal for those who have worked in an entry-level managerial role or who’ve been working at that...

...steps to a risk assessment, common causes of and how to reduce accidents, near misses and ill-health, typical hazards and controls in the workplace... Learn about: Health Visitor, Health Management, Healthy Eating...

...all of which are essential for the workplace. About the course This Diploma in Management and Leadership qualification is designed to recognise skills... Learn about: Management Information Systems...

...This qualification is designed for those learners either currently working or those returning or starting work and wishing to gain a nationally recognised... Learn about: Health Management, Health and Social Care, Healthy Eating...

...of Assessment Processes and Practice provides you with the knowledge and skills to lead a team of internal quality assurance staff who maintain the quality... Learn about: Quality Policy, Quality Improvement, Quality Assurance...

...by working towards a specific work based qualification. Anyone who is or would like to improve their confidence and skills to help them gain employment... Learn about: Interview Techniques, Personal Development...

...This qualification is designed for a wide range of learners who want to raise their awareness of the consequences of alcohol use. What types of role can I apply for on completion?... Learn about: Impact on health...

...How is it assessed? Your tutor will assess you using a range of methods such as multiple choice questions, building a portfolio of work and observations... Learn about: Digital Skills, Universal Credit...