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Distance and online learning CRM courses
- Course
- Online
- Intermediate
- 4h - 1 Quarter
- Online campus
...digital services, subscription-based businesses, or customer-focused organisations where retention, engagement, and customer experience are critical... Learn about: Customer Service Skills, Service Management, Customer Retention...
- Course
- Online
- Intermediate
- 4h - 1 Year
- Online campus
..., communication skills, data management, and customer retention techniques. Learners will discover how CRM supports growth, loyalty, and repeat business, while helping organisations improve satisfaction and competitive advantage. This online programme is ideal for anyone interested in customer relationships... Learn about: Customer relationship, Service Management, Communication Training...
- Course
- Online
- Different dates available
...with a basic components. • Introduce the PostgreSQL database • Write code with Python Choosing Your Installation Operating System Discuss some of the advantages... Learn about: Customer Relationship Management, Database Management, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
- 100h - 6 Months
- Support service
- Online campus
- Personal tutor
...This 3 course Certificate Program provides managers with the knowledge and the resources to develop the strategy for the organizaton and the tools to frame... Learn about: Marketing Tools, Promotional Strategy, Market analysis...
- Short course
- Online
- Beginner
- Different dates available
- 20h
... specialists and professionals tasked with improving the overall competitive potential of their organizations. The Global CRM training course provides a strategic approach to customer engagement enabling you to build an integrated organization-wide management system which will improve your firm’s sales process... Learn about: Key Account Management, Sales Training, Customer Relations...
- Course
- Online
- Beginner
- 10h
... for organisations and customers You will learn how to determine and manage developmental roles that have the greatest impact on... Learn about: Service Management, Customer Service, Customer Relationship Management...
- Course
- Online
...As it’s so expensive ed-next’s comprehensive portfolio of courses addresses a huge range of work-based situations and skill levels, as well as academic content where relevant... Learn about: Customer relationship, IT Management, Customer Relationship Management...
- Course
- Online
...Get some valuable advice about meeting preparation and so much more. Benefits Some of the benefits you can expect to enjoy when you take the Customer Relationship... Learn about: Customer Relationship Management, Management Planning, Body Language...
- Course
- Online
- Intermediate
- 30h
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...offered by the leader in sales and marketing certification – the Digital Marketing Institute, aims to teach both aspiring and seasoned sellers the importance... Learn about: Digital Sales, Digital Selling, Sales Enablement...
- Training
- Online
- Beginner
- 10h
... providers. It typically focuses on the development team and customer life cycles as well as evaluating and reviewing CRM. You will learn how to analyse the various components of a CRM... Learn about: Customer Services, Customer Retention, Development Plan...
- Course
- Online
...Business Cycle What is the business cycle of a client, deal, project Identifying what the customer needs, not just what they want Matching products/structures to needs Short... Learn about: Project Finance, Corporate Banking, Financial Training...
- Short course
- Online
- Beginner
- 10h
...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Care, Customer Service and Customers, Customer Service...
- Course
- Online
...Churn Management Data Integration & Dashboard visualization Fraud management Business Rule generation Customer profiling Localized Ad pushing Day-1... Learn about: Business Intelligence, Sales Training, Database training...
- Training
- Online
- Beginner
- 10h
... time and in the right manner. Customer relationship management focuses primarily on two things – loyalty and brand authority. When CRM is successful, customer loyalty is nurtured and the brand’s reputation improves. But in order to make it work, each key step in the process needs to be carefully... Learn about: Customer Retention, Relationship Building, Customer relationship...
- Course
- Online
- Beginner
- 10h
...Online course materials Question papers Additional Supporting Material Useful Links Course assessment You will be continually assessed throughout the course... Learn about: Customer relationship, Customer Care, Customer Relationship Management...
- Course
- Online
- Beginner
- 10h
...Incentives and Loyalty Schemes SWOT analysis How to Develop On-going Business Relationships with Customers Building Relationships during a Service Contract... Learn about: Value chain, Customer satisfaction, Customer Manager...