Essential Management
Short course
In Manchester
Description
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Type
Short course
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Location
Manchester
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Duration
1 Day
Discover how to communicate effectively, learn practical techniques for time management, prioritise your planning, manage the performance of your team, acquire skills to delegate effectively, prepare and run meetings successfully and more on this introduction to management 'small group' training course.
Facilities
Location
Start date
Start date
Reviews
Teachers and trainers (2)
Helen Hinds
Facilitator
Helen Hinds delivers training and coaching to business leaders, public sector departments heads and key management personnel. Helen is an accredited Myers Briggs Practitioner and an accredited Margerison-McCann Team Management Practitioner. Helen is a Chartered member of the CIPD.
Mark Williams
Facilitator
Mark is recognised as one of the leading management trainers within both the UK and worldwide demonstrated by his impressive list of clients. Mark Williams regularly writes and delivers management skills improvement and management development programmes. Having created, delivered and coached leaders in b2b, b2c, and public sector environments, Mark is highly experienced and responsive to client needs.
Course programme
Essential Management Skills Course Structure
The Introduction to Management training course is structured so delegates receive a strong element of practical activities and exercises to reinforce the theoretical content.
Delegates will receive an action biased course content that will equip them with the fundamental knowledge and application of basic but key Management Skills.
Essential Management Skills Course Overview
Communicating Effectively
- Identifying your own communication style and that of others
- Recognising barriers to successful communication
- Building rapport with ease
- Body Language - how it can help you influence people
- Listening - a key part of persuasion
- Questioning - identify others' objectives
- Developing a range of communication styles
Time Management
- Reviewing current activity
- Deciding on the urgent and important
- Practical techniques for daily, weekly and monthly plans
- How great managers create time for the important activities
Skills Of Delegation
How To Manage Conflict
Performance Management
- Key Principles
- Creating quantitative measures
- Creating qualitative measures
- Effective goal setting and delegation
- Giving and receiving feedback
Running Meetings
- Applying key principles
- Building a meeting plan
Essential Management