The Essential Management Skills for World-Class Performance

The role of managers is central to the development of an organisation and its people, and thus increasingly more complex and challenging.

Effective management. The role and responsibilities of management - Identifying when to apply different management styles - Managing and planning your time effectively

Understanding and managing individual behavior. Communicating with confidence - Understanding individual differences and work behaviour - Motivation, evaluation, feedback and reward

Team management and development. Implementing teamwork through the collective mind - Delegating tasks successfully - Training and coaching a team to success

Management of change. Forces for change - Managing organisational change - Re-energising a mature organisation

Aligning organisational objectives. Understanding organisational design and strategy – Benchmarking - Balanced Scorecard - Improving operations according to strategic goal

Understanding management styles
Applying motivational tools and techniques
Effectively managing change
Applying a Balanced Scorecard system
Implementing effective communication
Identifying best practice through benchmarking
Time management
Coaching and mentoring members of your team