Essential Negotiation Skills

The Market Research Society (MRS)

Short course

In London

£ 445 + VAT

The best Sales Skills courses

See all

See all

Description

  • Type

    Short course

  • Location

    London

  • Duration

    1 Day

This course helps you to: use effective negotiation skills to maintain a strong relationship with clients or suppliers whilst dealing with the range of delivery issues that can undermine both profitability and client satisfaction. Suitable for: This course will benefit all those who need to negotiate with clients or suppliers, whether internal or external. The course is equally suitable for those who need to negotiate prices and those involved in negotiating project delivery.

Facilities

Location

Start date

London
See map
15 Northburgh Street, EC1V 0JR

Start date

On request

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Course programme

Essential Negotiation Skills
Objective
This course helps you to:
  • use effective negotiation skills to maintain a strong relationship with clients or suppliers whilst dealing with the range of delivery issues that can undermine both profitability and client satisfaction.
Learning outcomes
By the end of the course, delegates should be able to:
  • prepare effectively for negotiation
  • state their needs clearly to their client
  • ask questions to discover the client's priorities
  • summarise key issues in the deal
  • analyse the tactics professional buyers are using
  • employ their own tactics to maximise results
  • assertively communicate with the client to improve client satisfaction
  • use a problem-solving approach in the negotiation
  • ensure a 'win-win' outcome
Who will benefit?
This course will benefit all those who need to negotiate with clients or suppliers, whether internal or external. The course is equally suitable for those who need to negotiate prices and those involved in negotiating project delivery.
Price
  • Members £295 + VAT
  • Non-members £445 + VAT

See related categories

Essential Negotiation Skills

£ 445 + VAT

The best Sales Skills courses

See all

See all