Executive Office Skills Level 2 Award – Endorsed

Introduce customer care
Demonstrate customer care
Raise awareness of of good practice in personnel administration
Explore the techniques of recruitment and interviewing
Demonstrate the need for staff record keeping
Explain data protection legislation
Team selection techniques
Develop listening skills
Demonstrate letter writing skills
Practice good telephone communication skills

This home learning course is designed for anyone looking to gain or improve their office and administration skills.

Students looking to enrol onto this course should meet the following criteria:

Be aged 16 Years or above
Possess a solid knowledge of the English language
Have access to a PC and the internet for the duration of the whole course
Basic computer skills: e.g. Word processing, emailing, uploading documents etc.
Have a genuine desire to succeed

The course has been endorsed under the ABC Awards’ Quality Licence Scheme & is offered in partnership with Kendal Publishing (KP). This means that KP has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future.

Students are able to enrol online at any time of the year. No specific enrolment dates.

Once your information is received one of our course advisers will provide you with further information via email or telephone.