Executive Office Skills (Level 2 Award) - A Home Study, Distance Learning Course
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The Executive Office Skills course provided lots of useful information that can be applied in the workplace. Assignments were marked very quickly with helpful feedback provided. My tutor was supportive and answered any questions I had.
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The course was very informative. Moreover,training from home let me study when and how long I wanted, therefore I had no restrictions.
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Course
Distance
Description
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Type
Course
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Methodology
Distance Learning
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Class hours
100h
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Duration
12 Months
This course covers everything from customer service, personnel administration to project management and communications. This course is really a must to be a vital cog in the office machine. This course is ideal for those working in office management as a personal assistant.
The Executive Office Skills programme will develop your skills as a senior administrator by focusing on project management, communication and training administration. The Executive Office Skills course aims to provide you with the skills required to manage office operations effectively and supervise colleagues in an office environment. The course is designed to enhance business skills in project management, communication and training administration which will in turn prepare you for a senior office position. It is also an ideal course for those wishing to gain an understanding of running an office when starting up their own business.
Important information
Price for Emagister users: We are offering students a 20% discount this month if you enrol online and pay in full.
Facilities
Location
Start date
Start date
About this course
Key Topics
The Executive Office Skills course is divided into five comprehensive modules:
Customer Services
Personnel Administration
Project Management
Communications
Training Administration
The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Executive Office skills and would like to take part in a highly rewarding home study course. We believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.
Level 2 Executive Office Skills Award
Reviews
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The Executive Office Skills course provided lots of useful information that can be applied in the workplace. Assignments were marked very quickly with helpful feedback provided. My tutor was supportive and answered any questions I had.
← | →
-
The course was very informative. Moreover,training from home let me study when and how long I wanted, therefore I had no restrictions.
← | →
Course rating
Recommended
Centre rating
Carrie Smith
Allen Matthew
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 16 years
Subjects
- Ms Office
- IT
- Executive
- Skills and Training
- Office IT
- Office Skills
Teachers and trainers (1)
Support Advisor
Support Advisor
Course programme
Executive Office Skills Course (Level 2 Award)
How is the course structured?The Executive Office Skills course is divided into five comprehensive modules:
Do you want to be more effective in the office? Keen to upgrade your skills and stand out from the crowd? Then this is the course for you. It covers everything from customer service, personnel administration to project management and communications. This course is really a must to be a vital cog in the office machine. This course is ideal for those working in office management as a personal assistant.
Module A – Customer Services
- Face to face contact
- Dealing with awkward customers
- Where are you?
- Dealing with complaints
- Complaints policy
- Do’s and don’ts of complaint handling
- Is the customer always right?
- Dangerous contact
- Person to person contact
Module B – Personnel Administration
- The work cycle
- Recruiting
- Shortlisting
- Checklist on interview
- Contract of employment
- Personnel files
- Data protection
- Job descriptions
- Health and safety
- Staff security
Module C – Project Management
- Defining a project
- Work structures
- Choosing your team
- Resourcing the information
- Who does what
- Gantt charts
Module D – Communications
- Body language
- Appearances can be deceptive
- Emphasis on words
- Listening skills
- Letter writing
- Using the telephone
- Getting the message
Module E – Training Administration
- The training cycle
- Who benefits from training
- Planning training
- Training methods
- Training environment
- Equipment
- Visual aids
- Evaluation
COURSE ASSESSMENT
This course is marked through a process of continuous assessment guided by your tutor following ABC Awards guidelines. This means that your qualification will be awarded according to your performance on assessments rather than by taking an exam.
We send the full course out with the units listed above, you then read through the course in your own time and complete the assignments which you send to your tutor for marking. There is no word count for these assignments. However, one sentence answers will be rejected and you will have to re-submit it for marking.
Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by ABC Awards, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the programme.
COURSE FEES
Our aim is to provide you with the best deal available, therefore the registration fee, certification fee and full tutor support is included in the course price for you. The enrolment fee for the Executive Office Skills home study course is £368.75, though for a limited time we are offering you the opportunity to pay only £295 which is a 20% discount if you enrol online and pay in full.
You can also opt for our Easy Payment Plan and enrol online today by paying a deposit of £73.75 and then 4 equal payments of £73.75 per month. The first instalment is paid about a month after you receive your course.
Additional information
Career opportunities: Civil Service Executive Officer Marketing Officer Executive Sales Executive
Executive Office Skills (Level 2 Award) - A Home Study, Distance Learning Course