GBS Corporate Training UK courses

...So often, in our experience, managers can be heard groaning when it’s “appraisal time”. They grumble about the amount of time they have to take out of... Learn about: Performance Management, Persuasion Skills, Performance Appraisal...

...Be confident in choosing an appropriate email writing style and structure emails effectively for maximum impact. Observe email etiquette and implement... Learn about: Quality Training, Business Writing, Report Writing...

...Understand your interpersonal style and how you are perceived by others. Increase sensitivity to the interpersonal styles of others. Develop a range of interpersonal skills... Learn about: Understanding behaviour and motivators, Confidence Training, Communication Training...

...help them towards becoming positive and polished public speakers. Action Plan: participants plan and discuss what they will do on return to... Learn about: Visual Aids, Interpersonal Communication, Confidence Training...

...Course Content Self-Image: how do you view yourself and your abilities? exploring what others really think of you building self-respect identifying... Learn about: Confidence Training, Assertiveness Training, Presentation techniques...

...increasing the readiness of others to accept proposals practising coping with aggression blocks to the influence situation seeking differing options... Learn about: Situational Leadership, Negotiation Skills, Skills Communication...

...To analyse and increase understanding of the techniques of effective listening. Discuss the skills of communication and focus on the art of active listening... Learn about: Active Directory, Skills Communication, Communication Training...

...and development activities. Ensuring Quality of the T& D Function: the goals of quality assurance the levels at which quality is assured and the stakeholders... Learn about: Training and development, Management training, Quality Training...

...Delegates will learn how to handle these difficult situations face-to-face and gain an understanding of the legal implications of their words and actions...

...and responsibilities of those involved. Explain the ingredients of an effective meeting. Prepare an agenda. Plan the logistics of a meeting...

...Understand the aims of performance management. Identify acceptable standards of performance. Conduct effective reviews of performance. Set SMART objectives...

...any problems gaining commitment attaching precise deadlines ensuring agreements are taken seriously. The Follow-up: effective note taking agreeing action...

...Describe the degrees of control the facilitator can apply and when to apply them. Create the right environment to aid success. Course Content Defining Facilitation...

...a broad definition the key factors. Business Plans: purpose and benefits defining the content. Planning the Future: developing strategies long and short-term...

...for senior or very experienced Project Managers and Business Managers who have been involved in strategic planning for their organisation who are planning...

...Encourage self-development in trainees. Course Content Course Methodology: the whole programme acts as a model of learner-centred learning. It is built...

...Increase enthusiasm. Course Content Customer Relations: what do customers like and dislike, and why? what can we do to improve customer relations?...

...Communication Skills: understanding the process identifying, assessing and using your own style effectively the communication chain avoiding breakdowns...

...campaign planning launch strategies media selection making words work getting the budget techniques available evaluating results. Financial Consideration...

...feedback Understand how to receive feedback Learn a 6 point plan for giving feedback Have the opportunity to try the techniques and receive feedback... Learn about: Strategy Development, How to receive feedback, Style and impact...