GBS Corporate Training UK courses

...identify SMART objectives and be able to set motivational development plans. This course has been designed for any people manager, to help them plan... Learn about: Learning and Development, Appraisal Skills, Motivational objectives...

...The Hit List and House Style: eliminating redundant phrases, clichés and unnecessary jargon avoiding biased language and inferences preferences of... Learn about: Quality Training, Report Writing, Business Writing...

...Understand your interpersonal style and how you are perceived by others. Increase sensitivity to the interpersonal styles of others. Develop a range of interpersonal skills... Learn about: Communication Training, Conflict Resolution, Interpersonal Communication...

...word writing it down how to make notes brevity as the soul of wit. Technological Options: deciding on and using visual aids - computer generated graphics... Learn about: Presentation Skills, Visual Aids, Presentation techniques...

...comfort zones determining what you want to be. Overcoming Dark Clouds: emphasising personal strengths giving yourself credit focusing on things you... Learn about: Confidence Training, Assertiveness Training, Presentation techniques...

...the skills of implementing these strategies. Recognise tactics used by others. Course Content Influencing Style: understanding the influence process preferred... Learn about: Skills Communication, Negotiation Skills, Thought Leadership...

...appropriate expressions and kinesics paralinguistics supportive acknowledgement responses keeping the speaker at ease. Communication Breakdown... Learn about: Listening Skills, Active Directory, Communication Training...

...Suitable for: Newly appointed training and development managers. The course identifies and explores each stage in the process from identifying the function's... Learn about: Learning and Development, Human Resources, Management training...

...Communication Skills: verbal and nonverbal behaviour active listening objectivity clarity and brevity. Planning the Interview: approach preparation structure...

...identification analysis evaluation willingness to change or compromise brainstorming participative decision making. Closing the Meeting: summarising points...

...and techniques to ensure staff perform to the peak of their abilities. It covers dealing with the 'Star', the 'Average', the 'Peaked' and the 'Poor' Performer...

...understanding the other side's needs and motivation interpersonal skills selecting appropriate techniques to cope with situations ranging from selling ideas to managing conflict...

...the role of the facilitator. Explain the facilitation process. Understand the way in which people interact in groups. Acquire the skills to focus and guide discussions...

...a broad understanding of how a business operates from all perspectives. Those who wish to gain a broad understanding of how a business operates from all perspectives...

...This course is ideal for Programme managers and Programme Directors. It would also be relevant for senior or very experienced Project Managers and Business...

...The attitudes and mind-sets, the enthusiasm, motivation and commitment that people bring to their work are. Experienced trainers who are ready to recognise...

...Dealing with Complaints: the techniques to adopt is there a personal affront? developing rapport taking action turning the complaint into a public relations or sales opportunity...

...manner and further developing a strong business relationship. Client Centred Needs Identification: organisational business and strategic needs a systematic approach...

...journals field research total available market estimation of market growth competitors' growth analysing the data. Pricing Strategy: pricing theory pricing for profit...

...approach and style and impact Develop a personal action... Learn about: 6 Point plan, Strategy Development, Style and impact...