Global Management Academy courses

...High Expectations Leading with Integrity Leadership Communication Personal leadership Developing Planning COURSE 2: LEADING INNOVATION AND CHANGE The Pressure... Learn about: Situational Leadership, Leadership Theory, Servant Leadership...

...‘Becoming an Effective Leader’ is the essential toolkit for managers seeking to enter senior leadership roles in their organizations. This very comprehensive... Learn about: Team Training, Leadership Theory, Transformational Leadership...

...COURSE 4: CREATIVE PROBLEM SOLVING The problem Solving Method Problem Recognition and Definition Information Gathering Define a problem to enable solution... Learn about: Team Leader, Team Bonding, Leadership Styles...

...and how to identify and prioritize customer needs. You will also learn how to analyze your organization’s service profile, and measure customer satisfaction... Learn about: Service Quality, Customer satisfaction, Service Management...

...the motivation of your people, and how to identify the factors which drive their engagement. You will also learn a comprehensive range of technqiues... Learn about: Employee Engagement, Contemporary Motivation Theory, Expectancy Theory...

...deliver sustainable results for a wide range of stakeholders. Experienced managers taking on Leadership Roles The content of this course includes... Learn about: Team Training, Leadership Result, Goal Setting Theory...

...with which to plan for and coordinate business and continuous quality improvement initiatives such as Kaizen and Lean 6 Sigma. Course content is suitable... Learn about: Six Sigma, Business Improvement, Team Training...

...Wrapping-up COURSE 2: INTERPERSONAL COMMUNICATION SKILLS Unit 1: Getting Started Unit 2: Understanding Communication Unit 3: Barriers to Communication Unit... Learn about: Time management, Listening Skills, Communication Training...

...Lean Tools Unit 9: Planning Lean 6 Sigma Improvement Unit 10: Wrapping Up COURSE 4: LEADING AN IMPROVMENT PROJECT TEAM Unit 1: Getting Started Unit... Learn about: Customer Needs, Quality Training, Analysis methodologies...

...3. You can get started immediately. 4. You can learn at your own pace, at home, at work, in the park, anywhere you choose. 5. You will have excellent support... Learn about: Customer Needs, Customer Care, Customer Relationship Management...

...3. You can get started immediately. 4. You can learn at your own pace, at home, at work, in the park, anywhere you choose. 5. You will have excellent support... Learn about: Business and Management, Business and Administration, Business Development...

...Comprising 5 online courses, the Global CERTIFICATE IN EFFECTIVE MANAGEMENT PROGRAM is designed to assist experienced supervisors and managers... Learn about: Effective Delegation, Team Training, Management Development...

...This program is designed for middle and senior managers, and professsionals tasked with developing and managing the strategy for the organization. On enquiry... Learn about: Marketing Management, Marketing Strategy, Marketing Communications...

...Wrapping Up COURSE 3: LEAN 6-SIGMA Unit 1: Getting Started Unit 2: Understanding Lean Unit 3: Understanding the 7 Wastes Unit 4: Understanding 6 Sigma Unit... Learn about: ISO 9001, Business Improvement, Quality Training...

...MANAGING CHANGE Unit 1: Getting Started Unit 2: Understanding Change Unit 3: Understanding Change Management Unit 4: The Costs of Failure Unit... Learn about: Monitoring Progress, Business Idea, Organization Goals...

...Evaluating Outcomes Unit 12: Wrapping-up... Learn about: Counselling Employees, Disciplinary Procedures, Human Resource management...

...and Performance Unit 9: Transformational Leadership Unit 10: Assessing your Leadership Effectiveness Unit 11: Wrapping-Up and Further Learning COURSE... Learn about: Employee Motivation, Leadership Effectiveness, Situational Leadership...

...Understanding Legal Factors Unit 10: Understanding Environmental Factors Unit 11: Applying and using PESTLE Analyses. Unit 12: Wrapping-Up and Further Learning COURSE... Learn about: Team management, Performance Management, Business Finance...

...Risk Treatment Unit 10: Risk Control Unit 11: IS0 31000 Risk Management Unit 12: Wrapping-up COURSE 5: MANAGING AND REPORTING FINANCIAL PERFORMANCE Unit... Learn about: Risk Assessment, Business Finance, Business Plan...

...Unit 1: Getting Started Unit 2: Understanding Negotiations Unit 3: The Negotiating Process Unit 4: Communication Skills for Successful Negotiating Unit... Learn about: Business Communication, Communication Training, Interpersonal Communication Skills...