Global Management Academy courses

...High Expectations Leading with Integrity Leadership Communication Personal leadership Developing Planning COURSE 2: LEADING INNOVATION AND CHANGE The Pressure... Learn about: Team Training, Situational Leadership, Leadership Theory...

...can transform the manager’s career, and significantly benefit the organization. We then examine the 6 leadership styles proposed by Daniel Goleman... Learn about: Leadership Communication, Transformational Leadership, Leadership Styles...

...and build teams capable of achieving high performance. This program is endorsed by The Institute of Leadership and Management. All participants in the... Learn about: Team Leader, Problem Solving, Leadership Styles...

...and how to identify and prioritize customer needs. You will also learn how to analyze your organization’s service profile, and measure customer satisfaction... Learn about: Quality Training, Customer Service Management, Service level management...

...and multiple choices about where they work. This course will provide you with an in-depth understanding of contemporary motivation theory, and enable... Learn about: Herzberg’s Theory of Motivation, DISC Profiling, Employee Engagement...

...UNDERSTANDING LEADERSHIP AND RESULTS MANAGMENT BY OBJECTIVES IMPLEMENTING MBO IMPLEMENTING BUSINESS STRATEGY ALIGING REWARDS AND RECOGNITION MEASURING... Learn about: Team Development, Expectancy Theory, Leadership Result...

...team Introducing Kaizen into your Business Planning an Improvement program Setting up the Improvement Team Monitoring and Evaluating outcomes Evaluating... Learn about: Change Team, Business Improvement, Business Plan...

...to quickly acquire the skills and knowledge with which to take control in their new roles. The program comprises 5 Level 3 courses perfect learning suite... Learn about: Communication Training, Listening Skills, Decision Making...

...On enquiry, we will forward informaton about this program, and will also send you a link to our E-Learning Portal and a free trial of the courses on this program... Learn about: Quality Improvement, Customer Service, Analysis methodologies...

...Resolving Customer Complaints Unit 4: Solving Customer Problems Unit 5: Working with Difficult Customers Unit 6: Dealing with Angry Customers Unit... Learn about: Service Management, Quality Training, Customer Service...

...Finalizing the Budget Unit 11: Managing the Budget Unit 12: Budgeting Best Practice Unit 13: Wrapping Up COURSE 3: MANAGING THE EFFICIENT USE OF MATERIALS... Learn about: Business and Management, Business and Administration, Business Improvement...

...Cost Centers Unit 4: Standard Costs Unit 5: The Sales Budgets Unit 6: The Labor Budget Unit 7: The Production Budget Unit 8: The Materials and Equipment Budget Unit... Learn about: Effective Management, Organisational Change, Effective Delegation...

...Getting Started Unit 2: Business Environment Analysis Unit 3: Competitive Forces Analysis Unit 4: Competitor Analysis Unit 5: SWOT ANALYSIS Unit... Learn about: Marketing Planning, Decision Making, Marketing Management...

...Understanding Continuous Improvement Unit 3: Understanding Processes Unit 4: Process Variation and Control Unit 5: Understanding Kaizen Unit... Learn about: Team Training, ISO 9001, Business Improvement...

...The CERTIFICATE IN MANAGING INNOVATION AND CHANGE program is designed for experienced middle managers and operations professionals tasked with leading... Learn about: Monitoring Progress, Innovation project management, Risk Analysis...

...Preparing for the Review Meeting Unit 5: Conducting the Performance Review Meeting Unit 6: Providing Effective Feedback Unit 7: Performance Planning Unit... Learn about: Learning Styles, Recruitment and Selection, Disciplinary Procedures...

...Monitoring and Reporting on Progress Unit 8: Evaluating Outcomes Unit 9: Recognizing and Rewarding Achievement Unit 10: Wrapping... Learn about: Transformational Leadership, Leadership Styles, Performance Leadership...

...we will forward informaton about this program, and will also send you a link to our E-Learning Portal and a free trial of the courses on this program... Learn about: Performance Management, Employee Motivation, Team management...

...Risk Identification Unit 4: Risk Assessment Unit 5: Personnel Risks Unit 6: Commercial Risks Unit 7: Operational Risks Unit 8: Property and Security Risks Unit... Learn about: Budgetary management, Business Finance, Balance Sheet...

...Meetings Unit 4: Planning for the Meeting Unit 5: Managing the Logistics Unit 6: Meeting Technologies Unit 7: Meeting Roles and Responsibilities Unit... Learn about: Presentation Skills, Interpersonal Communication Skills, Business Communication...