Global Management Academy courses

...This comprehensive executive management Program is designed to enable experienced business managers acquire the skills and knowledge with which to excel... Learn about: Organization Strategy, Situational Leadership, Servant Leadership...

...and to communicate effectively as leader. Finally, you will learn how to create an inspiring leadership vision, and how to lead your team ethically and with integrity... Learn about: Leadership Communication, Leadership Theory, Leadership Styles...

...COURSE 4: CREATIVE PROBLEM SOLVING The problem Solving Method Problem Recognition and Definition Information Gathering Define a problem to enable solution... Learn about: Team Leader, Problem Solving, Team Bonding...

...Fundamentally, all businesses prosper or decline on the quality of the service their provide to their customers. Increasing global competition has... Learn about: Service Management, Customer Service Management, Customer Service...

...Understanding Motivating Understanding Motivational Theory Maslow’s Needs Hierarchy Herzberg’s Theory of Motivation McGregor’s Theory X and Theory Y Expectancy... Learn about: Expectancy Theory, Employee Engagement, Herzberg’s Theory of Motivation...

...expectation that senior managers need to exhibit visible social and community values, behave with integrity and obtain the approval of the wider community... Learn about: Team Development, Leadership Result, Implementing MBO...

...the costs of failure to manage change Preparing for Change – Change Readiness auditing Defining the change requirements Using Kotter’s 8 step Model for... Learn about: Improvement Levers, Change Plan, Change Management...

...COURSE 1: EFFECTIVE SUPERVISION SKILLS Unit 1: Getting Started Unit 2: Understanding Management Unit 3: The Functions of Management Unit 4: Setting Team Goals Unit... Learn about: Communication Training, Time management, Listening Skills...

...On enquiry, we will forward informaton about this program, and will also send you a link to our E-Learning Portal and a free trial of the courses on this program... Learn about: Quality Improvement, Analysis methodologies, Customer Needs...

...Getting Started Unit 2: Understanding Customer Service Unit 3: Knowing your Customers Unit 4: Knowing Customer Needs Unit 5: Meeting Customer Needs Unit... Learn about: Customer Service, Service Management, Team Training...

...extensive downloadable learning materials, this program will help you rapidly advance your career. 6 REASONS TO ENROL IN THIS PROGRAM NOW!... Learn about: Business Improvement, Business Continuity, Business Analysis...

...PROGRAM CONTENT The courses in this program include: COURSE 1: EFFECTIVE MANAGEMENT Unit 1: Getting Started Unit 2: Understanding Management Theory Unit... Learn about: Effective Management, Team Training, Effective Delegation...

...Wrapping-up COURSE 3: DEVELOP A MARKETING PLAN Unit 1: Getting Started Unit 2: Marketing Plan Format Unit 3: Situation Analysis Unit 4: Products and Services Unit... Learn about: Marketing Strategy, Marketing Communications, Marketing Planning...

...Improving Processes Unit 7: Problem Analysis Tools Unit 8: Causal Analysis Tools Unit 9: Analyzing Possible Solutions Unit 10: Implementing the Solution Unit... Learn about: ISO 9001, Quality Training, Business Improvement...

...not satisfied, we will refund your fees without question (see terms and conditions). This Global Certificate program comprising 100 hours of online learning... Learn about: Systems testing, Risk Analysis, Financial strategy...

...this program will provide you with the knowledge and skills to contribute effectively to HRM in your organization. Candidates will be working... Learn about: Disciplinary Procedures, Recruitment and Selection, Counselling Employees...

...(Portfolio Analysis) Unit 8: Blue Ocean Strategy Unit 9: Creating the Vision and Mission Unit 10: Goals and Objectives Unit 11: Action Planning Unit... Learn about: Leadership Effectiveness, Leadership Styles, Business Strategy...

...The Balance Sheet Unit 6: The Income Statement Unit 7: The Cash Flow Statement Unit 8: Understanding Budgets Unit 9: Managing Budgets Unit... Learn about: Business Finance, Performance Management, Cash Flow...

...The CERTIFICATE IN ENTERPRISE MANAGEMENT program is designed for experienced middle managers and operations professionals tasked with setting up systems... Learn about: Financial Training, Budgetary management, Risk Assessment...

...Unit 1: Getting Started Unit 2: Understanding Communication Unit 3: Barriers to Communication Unit 4: Verbal Communication Unit 5: Active Listening Unit... Learn about: Meeting Management, Communication Skills, Negotiation Skills...