Global Management Academy courses

...Emotional Intelligence and Leadership Styles Applying 6 Leadership Styles Creating and Using Vision Motivating your Team Goal Setting and Motivation Setting... Learn about: Executive Management, Financial Training, Action-Cantered Leadership...

...Experienced Managers and Team Leaders seeking to develop their leadership capabilities. The content of this course includes: Understanding Leadership... Learn about: Team Training, Leadership Styles, Transformational Leadership...

...effective team Storming - building the team Norming - aligning the effective team Perofrming - focusing the team on results Goal Setting and Performance... Learn about: Meeting Management, Leadership Styles, Personal Effectiveness...

...you will have taken on one of the most challenging positions in any profession today. Challenging because of increasing demands for improved levels of service... Learn about: Service Standards, Customer satisfaction, Service Management...

...Employee Engagement is a powerful leadership tool, and one which is becomiing increasingly significant in today's dynamic labor market in which employees have high expectations... Learn about: DISC Profiling, Contemporary Motivation Theory, Herzberg’s Theory of Motivation...

...if they are deemed to be successful. Therefore, the concept of results has broadened significantly, and there is a clear need for leaders to deliver results... Learn about: Measuring Performance, Goal Setting Theory, Implementing MBO...

...The 7 Wastes Applying Lean 6 Sigma Gemba and the Improvement Toolkit C OURSE 3: IMPLEMENTING CONTINUOUS IMPROVEMENT Understanding Kaizen Setting up a Kaizen... Learn about: Quality Training, Six Sigma, Change Management...

...Verbal Communication Unit 5: Active Listening Unit 6: Non-Verbal Communication Unit 7: The Art of Persuasion Unit 8: Effective Questioning Unit... Learn about: Communication Training, Line Management, Decision Making...

...Implementing the Solution Unit 12: Wrapping Up COURSE 3: FOUNDATIONS IN LEAN 6 SIGMA Unit 1: Getting Started Unit 2: Understanding Lean Unit... Learn about: Quality Improvement, Problem Solving, Customer Service...

...Getting Started Unit 2: Defining Team Effectiveness Unit 3: Creating a Shared Service Vision and Purpose Unit 4: Creating Service Focused Team Unit... Learn about: Team Training, Customer Service, Customer Needs...

...Purchasing and Materials Planning Unit 6: Monitoring and Allocating Materials Unit 7: Managing the use of Equipment Unit 8: Managing the Security of Resources Unit... Learn about: Business Continuity, Recruitment and Selection, Business Analysis...

...which is recognized worldwide. 2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately... Learn about: Effective Delegation, Management Development, Team Training...

...Quantitative Analysis Unit 7: Knowing your Customers Unit 8: Customer Segmentation Unit 9: Customer Profitability Analysis Unit 10: Pulling it Together Unit... Learn about: Marketing Communications, Decision Making, Relation Management...

...Understanding Kaizen Unit 6: The Toyota Way Unit 7: Lean 5 S and just in Time Unit 8: Lean Tools Unit 9: Planning Lean 6 Sigma Improvement Unit... Learn about: ISO 9001, Quality Training, Business Improvement...

...and managing innovation and change programs in the organization. Comprising 4 courses and 80 hours of learning, this program will give you the skills... Learn about: Innovation project management, Monitoring Progress, Business Idea...

...Portal and a free trial of the courses on this program. PROGRAM CONTENT The courses in this program include: COURSE 1: MANAGE RECRUITMENT AND SELECTION Unit... Learn about: Interview Skills, Disciplinary Procedures, Learning Styles...

...Wrapping-Up and Further Learning COURSE 2: UNDERSTANDING ORGANIZATION CULTURE AND ETHICS Unit 1: Getting Started Unit 2: Understanding Organizations Unit... Learn about: Situational Leadership, Leadership Effectiveness, Team Leadership...

...Understanding Political Factors Unit 6: Understanding Economic Factors Unit 7: Understanding Social Factors Unit 8: Understanding Technological Factors Unit... Learn about: Employee Motivation, Team management, Business Finance...

...Understanding Political Factors Unit 6: Understanding Economic Factors Unit 7: Understanding Social Factors Unit 8: Understanding Technological Factors Unit... Learn about: Financial Training, Business Plan, Business Finance...

...Chairing the Meting Unit 9: Controlling the Meeting Unit 10: Games People Play Unit 11: Taking Minutes Unit 12: Wrapping-up COURSE 3: WRITING FOR BUSINESS... Learn about: Business Communication, Presentation Skills, Negotiation Skills...