Global Management Academy courses

...Intelligence The 4 elements of emotional intelligence Developing Self-Awareness Developing Self-Management Developing Social Awareness Improving your Relationship... Learn about: Team Motivation, Emotional Intelligence, Motivation techniques...

...It provides highly practical advice and will help you to understand the causes of stress in your life, and to begin managing stress more effectively... Learn about: Quality Training, Stress Control, Stress Awareness...

...You will also examine your personal leadership style, and identify any changes you need to make to lead for performance. You will learn how to apply... Learn about: Team Performance, Team Training, Business Strategic Agenda...

...and Leadership Styles Applying 6 Leadership Styles Creating and Using Vision Motivating your Team Goal Setting and Motivation Setting High Expectations... Learn about: Leadership Theory, Leadership Roles, Action-Cantered Leadership...

...Success Approaches to Innovation Blue Ocean Strategy Leading Innovation Creating an Innovation Culture Stage – Gate – Managing the Innovation process Locating... Learn about: Leading Innovation, Pressure to Innovate, Change Management Techniques...

...and Using Customer Feedback Respecting Customer legal rights Develop a Service Charter Developing Service Policy Statements Managing Customer Complaints... Learn about: Customer Expectations, Customer satisfaction, Customer legal rights...

...be an emotionally intelligent leader in your workplace, and apply this knowledge and techniques to improving the effectiveness of your organization... Learn about: Social awareness, Emotional Intelligence, Emotional EQ...

...Solving Method Understanding Difficult Customers Working with Difficult Customers Working with Internal Customers Dealing with Angry Customers The Cycle... Learn about: Internal Customers, Customer Care, Managing Complaints...

...and how to plan for and implement a successful CRM project. Marketing Managers | Professionals The course provides guidance on setting a vision and purpose for CRM... Learn about: Supply Chain Management, Manage Customer Relations, Key Account Management...

...We will also consider some of the major challenges in business, and the reasons why new businesses can fail - know how to avoid the pitfalls. All Learners... Learn about: Stock Management, Financial Planning, Business model...

...In addition, you will learn how to get started with developing a budget for a new business venture. Business Start-ups and Business Owners The content of this course includes... Learn about: Enterprise Growth, Business Plan, Business model...

...Mission and Strategy Market Analysis and Marketing Strategy Customer Base Analysis and Positioning Sales targets and Forecasts Operational Plans Business... Learn about: Strategic Marketing, Business Plan, Strategic Finance...

...or for growth planning in an existing enterprise. In this course, you will learn how to establish the human, physical and financial resources required for the enterprise... Learn about: Resource Requirements, Human Resource Requirements, Financial resources...

...This qualification will help boost your career as a first line manager. This concise qualification is designed for new first line managers or individuals... Learn about: Management Communication, Financial Management, Management Performance...

...(1 credit) 8600-313 Understanding Stress Management in the Workplace (1 credit) 8600-317 Understanding Training and Coaching in the Workplace... Learn about: Management Development, Training and Coaching, Communication Process...

...8600-405 Developing People in the Workplace (5 credits) 8600-406 Developing your Leadership Styles (4 credits) 8600-407 Understanding Financial Management... Learn about: Leadership Theory, Leadership Roles, Business Improvement Techniques...

...and Management is highly flexible, allowing learners to select from an extensive range of management and leadership courses. Learners are required to complete... Learn about: Financial Training, Financial Management, Conflict Management...

...This premier management qualification is accepted by many U.K. universities for entry into the final year of a Bachelor's degree in Management. On completion... Learn about: Customer Relations, Organisational Performance, Leadership Styles...

...Management Prioritizing effectively Avoiding Time Traps Understanding Time Zones Controlling Email Setting Goals Prioritizing effectively Using your Planner... Learn about: Effective team, Effective Supervisor, Effective Supervision Skills...

...and business performance. This program is endorsed by The Institute of Leadership and Management. All participants in the program are enrolled with the... Learn about: Cost Management, Public Speaking Skills, Team Training...