Global Management Academy courses

...you build stronger relationships, succeed at work, and achieve your career and personal goals. This course will give you the tools you need to be emotionally... Learn about: Social awareness, Motivation techniques, Team Building...

...The course provides highly practical advice and will help you to understand the causes of stress in your life, and to begin managing your stress more effectively... Learn about: Quality Training, Stress and Anxiety, Conflict Management...

...Framework Optimizing Team roles to enhance performance Applying Motivation Theory to get the most out your people Setting High Expectations Securing... Learn about: Business Strategic Agenda, Team Performance, Performance Management...

...Mastering Leadership’ is the essential toolkit for managers seeking to enter senior leadership roles in their organizations. This very comprehensive course... Learn about: Transformational Leadership, Behavioural Leadership, Leadership Roles...

...and develop and implement these using best practice change management techniques. Knowing how to manage your existing products and services in these dynamic conditions... Learn about: Blue Ocean Strategy, Innovation process, Innovation Culture...

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector... Learn about: Customer Manager, Customer legal rights, Service Charter...

...of managers in all types of industry. Leaders with high levels of emotional intelligence have an advantage over their less well-equipped counterparts... Learn about: Emotional EQ, Emotionally Intelligent Leader, Relationship Management...

...The Importance of Complaints Resolution Empower Employees to resolve Complaints Best Practice in Complaints Resolution Solving Customer Problems The Problem... Learn about: Customer Complaint Management, Customer Service, Customer Manager...

...How to plan for successful CRM implementation... Learn about: Customer Retention, Sales Training, Manage Customer Relations...

...Business Program course helps you evaluate your personal readiness for entrepreneurship, and consider the skills and knowledge you will need to succeed... Learn about: Business team, Financial Planning, Business model...

...understanding of the options in sourcing finance and role and importance of effective financial planning and the maintenance of records to ensure the success of an enterprise... Learn about: Business Plan, Business model, Business Owners...

...3 to 5 year business plan for your business. You will ideally have completed the Global Market Assessment course, and will have acquired insight into your markets... Learn about: Business Finance, Business Plan, Strategic Finance...

...and Excel workbooks SUPPORT - personal coach email support throughout your course... Learn about: Business Growth, Resource Requirements, Human Resource Requirements...

...Prestigous Qualifications from the ILM High Quality Online Courses (Immediate Access) Assessment - written assignments of 2000 words for each course Downloadable... Learn about: Personal Development, Managing Risk, Leadership Styles...

...in an Organisation (2 credits) 8600-326 Understanding the Communication Process in the Workplace (2 credits) 8600-327 Understanding Negotiation and Networking... Learn about: Quality management, Team Training, Performance Management...

...a Complex Team Activity (4 credits) 8600-403 Managing Risk in the Workplace (3 credits) 8600-404 Delegating Authority in the Workplace (3 credits)... Learn about: Leadership Styles, Leadership Theory, Business Improvement Techniques...

...allowing learners to select from an extensive range of management and leadership courses. This qualification will help boost your career as a first line manager... Learn about: Performance Management, Personal Development, Leadership Roles...

...university for entry into the final year of a Bachelor's degree in Management. The ILM Level 5 Diploma in Leadership and Management program is designed... Learn about: Leadership Effectiveness, Effective Management, Leadership Styles...

...to quickly acquire the skills and knowledge with which to take control in their new roles. This program is endorsed by The Institute of Leadership and Management... Learn about: Effective Supervision Skills, Interpersonal Management, Business Writing...

...Analysis Framework Optimizing Team roles to enhance performance Applying Motivation Theory to get the most out your people Setting High Expectations Securing... Learn about: Cost Management, Budgetary control, Leadership Styles...