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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 9 Months
...people who have the scope to bring about permanent improvements in service delivery that benefit their organisation and its customers. These people don't...
...people who have the scope to bring about permanent improvements in service delivery that benefit their organisation and its customers. These people don't...
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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
← | → see all
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
← | → see all
- NVQ
- Crawley
...Details of how many units you need to take will depend on the size of qualification you take. Mandatory Units F3 Demonstrate understanding of customer... Learn about: Customer Service...
- HNC
- (Greenock)andanother venue.
- Kilwinning
...HNC Communication with Media Course Aims: This dynamic course covers various disciplines in the ever changing media industry including advertising...
- Course
- Bristolandanother venue.
- Bristol
...Anyone who wishes to improve their assertive communication skills. Course review: Our courses for best practice and CPD provide a comprehensive range...
- BTEC
- Grantham
- 2 Years
...BTEC National Dip Public Services Yr 1 Duration: 2 years. Start Date: 08-Sep-10 Entry Requirements 5 GCSEs (Grade C or above including English)... Learn about: Part Time, Communication Training, Team Training...
- BTEC
- Online
...in and outside of college to gain a greater understanding of the many public services, and have the opportunity to meet with a range of employers... Learn about: Skills and Training, Team Training...
- HND
- (Greenock)andanother venue.
- Kilwinning
...HND Communication with Media Course Aims: This dynamic course covers various disciplines in the ever changing media industry including advertising...
- NVQ
- Online
- Different dates available
- 18 Months
...complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation’s products and/or services... Learn about: Managing situations, Problem Solving, Business processes...
- BTEC
- London
...Visiting speakers from various areas of the uniformed services will give lectures and provide practical training sessions.You will study units such...
- BTEC
- Online
...security and justice, to non-uniformed roles in central and local government, as well as related voluntary and private sector agencies. You will gain... Learn about: Team Training, Skills and Training...
- Short course
- Manchester
- 1 Day
...is structured so delegates receive a strong element of practical activities and exercises to reinforce the theoretical content. Delegates will receive...
- NVQ
- Online
- Different dates available
- 15 Months
...high quality products or services to customers, whether this is face to face, by post, digitally or over the phone. This might include dealing with orders... Learn about: Customer Service, Problem Solving, Managing situations...
- BTEC
- Huntingdon
- 1 Year
...offers an opportunity to find out what is required to become a member of the uniformed services through study of a range of subjects that include communication skills...
- Short course
- Gateshead
...Assessment: All candidates are assessed on the job using a range of methods including; observation, discussion, questioning and witness testimony...
- BTEC
- Carshalton
- 1 Year
...(term times) Duration One year (36 weeks) Description of the Course This is a level one course ideally suited for school leavers who are interested...
- Short course
- Inhouse
- 1 Day
...is structured so delegates receive a strong element of practical activities and exercises to reinforce the theoretical content. Delegates will receive...
- BTEC
- Huntingdon
- 2 Years
...is equivalent to 3 A Levels. Studied over 2 years, the course is an excellent introduction to both a career in the uniformed services or higher education...
- Short course
- Inhouse
...Assessment: All candidates are assessed on the job using a range of methods including; observation, discussion, questioning and witness testimony...
- BTEC
- (Leamington Spa)
- Different dates available
...Our student success rates and A-level results are at an all-time high, with our students progressing onto a wide range of careers with globally recognised brands... Learn about: Full Time, Quality Training...
- BTEC
- Bogotá (Colombia)
- Different dates available
- 18 Months
...Educación personalizada a tu medida. Con una duración de 18 meses este curso que puedes hacer en la población de Bogotá te otorga el comprobante de aprovechamiento...
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