Government Funded Customer Management courses Kent

...include the following topics (which are mandatory units): Prepare yourself to deliver good customer service Provide customer service within the rules... Learn about: Customer Service, Relationship Marketing, Key Account Management...

...After you have successfully completed this course you can progress onto the Customer Service NVQ 3. Where and when? Option 1 Location: Off Campus Start... Learn about: Customer Relationship Management, Customer Retention, Key Account Management...

...business from all sectors. The course looks at organisational frameworks and ways to improve on these. It will enable you to improve on your offered service...

...the following topics (which are mandatory units): Understand customer service to improve service delivery Know the rules to follow when developing customer... Learn about: Key Account Management, Customer Relationship Management, Customer Service...

...After you have successfully completed this course you can progress onto the Customer Service NVQ 3. Where and when? Option 1 Location: Off Campus Start... Learn about: Customer Retention, Relationship Marketing, Key Account Management...

...Course Structure By the end of the course, the student will have attained further understanding of the customer service role within the work place which... Learn about: Relationship Marketing, Key Account Management, Customer Relationship Management...

...What happens when you have finished? After you have successfully completed this course you could go on to manage a team of customer service assistants... Learn about: Relationship Marketing, Customer Service, Customer Retention...

...business from all sectors. The course looks at organisational frameworks and ways to improve on these. It will enable you to improve on your offered service...

...What happens when you have finished? After you have successfully completed this course you could go on to manage a team of customer service assistants... Learn about: Relationship Marketing, Customer Relationship Management, Key Account Management...

...You can progress onto senior roles in a related area of employment. Where and when? Option 1 Location: Off Campus Start date: Contact us for details... Learn about: Team Leader, Customer Care, Key Account Management...

...You can progress onto senior roles in a related area of employment. Where and when? Option 1 Location: Off Campus Start date: Contact us for details... Learn about: Customer Care, Key Account Management, Relationship Marketing...

...include the following topics (which are mandatory units): Prepare yourself to deliver good customer service Provide customer service within the rules... Learn about: Customer Service...

...the following topics (which are mandatory units): Understand customer service to improve service delivery Know the rules to follow when developing customer... Learn about: Customer Service...

...Course Structure By the end of the course, the student will have attained further understanding of the customer service role within the work place which... Learn about: Customer Service...