Government Funded courses Gateshead

...monitoring and analytical skills. This qualification is designed for those who are involved in administration as their primary work activity and are seeking...

...Improves employee morale and motivation The level 3 NVQ Certificate in Management is designed for Managers / Team Leaders with a range of responsibilities including... Learn about: Time management...

...Units of competence Mandatory Units • U1025185 Contribute to effective working relationships. • U5000371 Maintaining the safety and the security of the load...

...skills for the purpose of breaking away and defending against a violent assault. Open Course Cost: £115 + Vat (Includes registration/certification for award...

...information Word processing software Making and receiving telephone calls Using office equipment Ensuring your own actions reduce risks to health and safety...

...• Unit 17 Deal with customers by telephone. Delivery • Unit 21 Deliver reliable customer service. • Unit 22 Deliver customer service on your customer’s premises...

...Suitable for: All staff within an organisation from senior managers down to the shop floor. All staff within an organisation from senior managers down to the shop floor...

...• DGV 7 Maintain the safety and security of the load, self, others and property. • DGV 8 Awareness of driving conditions. • DGV 9 Operating the vehicle systems...

...This will confirm the candidate´s competence to perform a range of tasks as dictated in the NVQ standards. Candidates plan a programme of further development...

...Mandatory • Make selective use of IT Optional • Operate a computer • IT trouble shooting for users • IT maintenance for users • IT security for users •...

...IMPROVED STAFF MORALE AND MOTIVATION STAFF TRAINED TO NVQ STANDARDS COMPETITIVE ADVANTAGE OVER OTHER COMPANY´S WHEN TENERING FOR A CONTRACT NATIONALLY...

...Van Hee currently provides training and assessment to achieve National Vocational Qualifications (NVQ). The NVQ is based on the capability of the individual to do a...

...written communication Contact centre systems and technology Remote support for products or services Performance management Staff resource planning EMPLOYER BENEFITS...

...Optional Units 10. International Road Freight operations. 11. Contribute to the selection of personnel for activities. 12. Contribute to the development of teams and individuals...

...discussion, questioning and witness testimony. This will confirm the candidate´s competence to perform a range of tasks as dictated in the NVQ standards...

...• TO8 Quote for the transportation of loads. Additional Units • TO10 International road transport operations...

...Suitable for: Individuals who deal with a variety of customers either internal or external to the organisation. Individuals who deal with a variety...

...• SW6 Audit stock levels and stock records. Optional Units • SW8 Lead the work of teams and individuals to achieve their objectives. • SW7 Maintain the...

...Assessment: All candidates are assessed on the job using a range of methods including; observation, discussion, questioning and witness testimony...

...• SW8 Operate specialised plant and machinery to performance requirements. • SW9 Lift, transfer and position loads...