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Government Funded courses Norfolk
- NVQ
- Norwich
...and advice to customers Group 3: Customer services Give customers a positive impression of yourself and your organisation Group 4: Maintain the safety...
- NVQ
- Norwich
...Support individuals to make journeys Support individuals to meet their domestic and personal needs Support individuals to access and participate in recreational...
- NVQ
- Norwich
...with aggressive and abusive behaviour Organise the receipt and storage of goods Control and monitor access to premises and property Drive passenger carrying...
- NVQ
- Norwich
...Suitable for: Individuals whose role involves carrying out routine administrative activities which require a high level of supervision. Individuals whose...
- NVQ
- Norwich
...Research and report information Organise and support meetings Use IT systems (IT user) Use IT to exchange information (IT user) Word processing software...
- NVQ
- Norwich
...coordinate events Word processing software (IT user) Spreadsheet software (IT user) Website software (IT user) Artwork and imaging software...
- NVQ
- Norwich
...(UV = 10) Spreadsheet software (UV = 10) Database software (UV = 10) Website software (UV = 10) Presentation software (UV = 10) Specialist or bespoke software...
- NVQ
- Norwich
...(Communication Level 1 and application of Level 1) are required to be added to this NVQ. There is no technical certificate at this time for this level...
- NVQ
- Norwich
...(UV = 30) Evaluate the impact of IT (UV = 25) Use IT systems (UV = 25) Use IT to exchange information (UV = 25) Sector specific unit (UV =...
- NVQ
- Norwich
...the core unit plus four additional optional units. Certification is also available for single units. Each unit is regarded as a worthwhile achievement...
- NVQ
- Norwich
...This qualification will support team leaders in evaluation of their effectiveness and support skills not yet developed. Suitable for: Individuals whose...
- NVQ
- Norwich
...of responsibility Allocate and monitor the progress and quality of work in your area of responsibility Ensure health and safety requirements are met...
- NVQ
- Norwich
...Develop productive working relationships with colleagues and stakeholders Ensure health and safety requirements are met in your area or responsibility...
- NVQ
- Norwich
...promise Make customer service personal Go the extra mile in customer service Deal with customers in writing or using ICT Deal with customers face to...
- NVQ
- Norwich
...in customer service Deal with customer using ICT Use customer service as a competitive tool Organise the promotion of services or products to customers Theme...
- NVQ
- Norwich
...Suitable for: Someone working at Sales Assistant level within any kind of retail store. Someone working at Sales Assistant level within any kind of retail store...
- NVQ
- Norwich
...relationships Unit 18 Work with others to improve customer service Unit 19 Monitor and solve customer service problems Unit 20 Promote continuous improvement...
- NVQ
- Norwich
...should be an experienced member of staff within an organisation and be able to organise their colleagues to achieve tasks and evaluate their progress...
- NVQ
- Norwich
...you are required to complete a total of six units as outlined below: Mandatory unit (learners must complete Unit 1): Unit 1 Work effectively in your retail...
- NVQ
- Norwich
...Wood occupations is a local skills sector shortage area which, if not invested in, will decline, as employers will find it increasingly difficult to source...