Government Funded courses Norfolk

...Mandatory units (two units): Carry out your responsibilities at work Work within your business environment Group A (choose two units): Ensure your...

...(choose three units): Ensure your own actions reduce risks to Health and Safety (ENTO) Manage customer relations Manage diary systems Organise business...

...Provide leadership for your team (MSO) Prepare text from notes Prepare text from shorthand Prepare text from recorded audio instructions In order to achieve an Advanced Apprenticeship...

...(UV = 10) Evaluate the impact of IT (UV = 5) Use IT systems (UV = 5) Use IT to exchange information (UV = 5) Sector specific unit (UV =...

...(UV = 20) Internet and intranets (UV = 15) Email (UV = 15) Word processing software (UV = 20) Spreadsheet software (UV = 20) Database software...

...Mandatory unit : Make selective use of IT (UV = 35) Optional units : Operate a computer (UV = 30) IT maintenance for users (UV = 25) IT troubleshooting for users...

...contexts that are directly relevant to employment situations. Encourage progression by assisting the development of skills and knowledge that learners...

...Mandatory units (four units): Manage your own resources Provide leadership for your team Develop productive working relationships with colleagues Ensure...

...A candidate must achieve seven units. Mandatory units (four units): Manage your own resources and professional development Provide leadership in your...

...leadership in your area of responsibility Ensure compliance with legal, regulatory, ethical and social requirements Promote equality of opportunity...

...Deal with customers by telephone Theme: Delivery Deliver reliable customer service Deliver customer service on your customer’s premises Recognised diversity...

...A candidate must complete eight units in total. Mandatory units: Understand customer service to improve service delivery Know the rules to follow...

...Suitable for: Someone working at Sales Assistant level within any kind of retail store. Someone working at Sales Assistant level within any kind of retail store...

...a retail team Unit 13 Plan, monitor and adjust staffing levels Finance and administration Unit 14 Enable customers to apply for credit and hire purchase...

...should be an experienced member of staff within an organisation and be able to organise their colleagues to achieve tasks and evaluate their progress...

...required goods and services in a retail environment Merchandising Unit 11 Maintain the availability of goods for sale to customers in a retail environment...

...in furniture/furnishing and interiors industry Maintain tools used in furniture making Prepare resources for use in making hand-crafted furniture Strip...

...to finish surfaces Foundry Press Operators Materials Engineers Mechanical Engineers Metals Industry Production Operatives Plater/Fabricators Production Engineers...

...(Communication Level 2 and application of Level 1 and a GOAL PMO Level 2 are required to be added to this...

...are required to be added to this NVQ. Like all NVQs this qualification is competence based. This means that it is linked to the candidate’s ability...