Government Funded courses Norfolk

...and organize time and activities to support individuals in the community Receive and monitor visitors Maintain a safe and clean environment Relate...

...The optional units allow you to choose the two which best reflect your job role. NTS will provide you with a qualified assessor who will carry out assessments...

...Suitable for: Individuals whose role involves carrying out routine administrative activities which require a high level of supervision. Individuals whose...

...Use a telephone system Operate office equipment Prepare text from notes Prepare text from shorthand Prepare text from recorded audio instruments Produce...

...(IT user) Database software (IT user) Presentation software (IT user) Specialist or bespoke software (IT user) Optional Group B (choose three units)...

...Mandatory unit : Make selective use of IT (UV = 15) Optional units : Operate a computer (UV = 10) IT maintenance for users (UV = 5) IT troubleshooting for users...

...Suitable for: Individuals whose role involves carrying out a broad range of IT activities requiring a limited amount of supervision and working with some autonomy...

...In order to achieve an Advanced Apprenticeship, Key Skills (Communication Level 2 and application of Level 2) and a Knowledge Certificate...

...in its own right and candidates have the option of achieving as many or as few units as are appropriate for their own learning needs or employment situation...

...This qualification will support team leaders in evaluation of their effectiveness and support skills not yet developed. Suitable for: Individuals whose...

...with others to improve customer service In order to achieve an Advanced Apprenticeship, Key Skills (Communication Level 2 and Application of Level...

...and customers Manage the achievement of customer satisfaction Like all NVQs, this qualification is competence based. This means that it is linked to...

...service In order to achieve an Apprenticeship, Key Skills (Communication Level 1 and Application of Level 1) and a Technical Certificate...

...Delivery Deliver customer service on your customer’s premises Recognise diversity when delivering customer service Delivery customer service using service...

...This qualification will help employers and employees achieve and demonstrate total quality as part of a continuous customer service improvement programme...

...facilities Customer service Unit 15 Monitor and evaluate the quality of service provided by external suppliers to your customers Only one unit can count...

...displays and layouts Allocate, monitor and control visual merchandising project resources against budgets Contribute to developing and putting into practice...

...of retail operations Unit 29 Recruit, select and keep colleagues Unit 32 Allocate and check work in your team Developing People Unit 30 Provide learning...

...Operate computer controlled furniture production plant Assist with the operation furniture production machinery Prepare to upholster standard items...

...Optional units (choose 2 from 3): Assembling mechanical components Carrying out routine servicing of mechanical equipment Aplying coatings or covering...