Government Funded courses Norfolk

...with you at your workplace and support you throughout the process of working towards completing this qualification. Mandatory units (four units)...

...Ensure your own actions reduce risks to health and safety (ENTO) Welcome visitors Handle mail Store and retrieve information Use IT to exchange information...

...(choose three units): Ensure your own actions reduce risks to Health and Safety (ENTO) Manage customer relations Manage diary systems Organise business...

...(IT user) Design and produce documents Plan and implement innovation and change Develop productive working relationships with colleagues and stakeholders (MSO)...

...(UV = 5) IT security for users (UV = 5) Artwork and imaging software (UV = 10) Internet and intranets (NV = 5) Email (UV = 5) Word processing software...

...Operate a computer (UV = 20) IT maintenance for users (UV = 15) IT troubleshooting for users (UV = 15) IT security for users (UV = 15) Artwork and imaging software...

...In order to achieve an Advanced Apprenticeship, Key Skills (Communication Level 2 and application of Level 2) and a Knowledge Certificate...

...of different software applications and their ability to use different applications effectively to complete tasks. Develop a candidate’s ability to manage...

...The role of a team leader covers many aspects, such as: Liaison and administration Attending weekly meetings Running weekly team meetings Oversees...

...of responsibility Allocate and monitor the progress and quality of work in your area of responsibility Ensure health and safety requirements are met...

...and customers Manage the achievement of customer satisfaction Like all NVQs, this qualification is competence based. This means that it is linked to...

...Suitable for: Those that can work with others to solve problems and support customer service improvements. Those that can work with others to solve problems...

...analyse and interpret customer feedback In order to achieve an Advanced Apprenticeship, Key Skills (Communication Level 2 and Application of Level...

...skills of the candidate within their working environment. NVQ is a work-oriented qualification which can be achieved by candidates of any...

...from the following units at Level 2 (provided on CD) Unit 11 Process bake-off products for sale in a retail environment Unit 12 Process fish and shellfish...

...Help to manage a retail team Unit 28 Contribute to the continuous improvement of retail operation A maximum of one unit can be chosen from the following units at Level...

...opportunities for colleagues Unit 31 Develop productive working relationships with colleagues Finance and Administration Unit 33 Evaluate the receipt...

...enabling the organisation and individual to choose the optional units which best suit their work and job role. Though all units need to be achieved to gain the...

...Mandatory units: Working safely in an engineering environment Using and communicating technical information Workin efficiently and effectively in engineering...

...NVQ Level 2 is intended for individuals whose role involves: Mandatory units: Complying with statutory regulations and organisational safety requirements...