Government Funded courses Norfolk

...goods and materials Process donated goods for resale or recycling Group 2: Promoting products to customers Help customers to choose products Provide information...

...ensure individuals’ homes are secure Manage environments and resources during clinical activities Protect yourself from the risk of violence at work Carry...

...This nationally-recognised qualification is designed to support the development of people working in a supportive role in health care, such as cleaners...

...Mandatory units (two units): Carry out your responsibilities at work Work within your business environment Group A (choose two units): Ensure your...

...(choose three units): Ensure your own actions reduce risks to Health and Safety (ENTO) Manage customer relations Manage diary systems Organise business...

...(IT user) Design and produce documents Plan and implement innovation and change Develop productive working relationships with colleagues and stakeholders (MSO)...

...Suitable for: Individuals whose role involves carrying out routine IT activities which require a high level of supervision. Individuals whose role involves...

...(UV = 20) Website software (UV = 20) Presentation software (UV = 20) Specialist or bespoke software (UV = 20) Evaluate the impact of IT (UV =...

...(UV = 30) Spreadsheet software (UV = 35) Database software (UV = 35) Website software (UV = 35) Presentation software (UV = 30) Specialist or bespoke software...

...the core unit (unit one) plus two additional optional units. Candidates can also achieve an OCR Level 1 Diploma for IT Users (New CLAiT) by achieving five units...

...The role of a team leader covers many aspects, such as: Liaison and administration Attending weekly meetings Running weekly team meetings Oversees...

...of responsibility Allocate and monitor the progress and quality of work in your area of responsibility Ensure health and safety requirements are met...

...This qualification is very flexible in its structure enabling the organisation and individual to choose the optional units which best suit their work and job...

...and support customer service improvements. A candidate must complete seven units in total. Mandatory units: Prepare yourself to deliver good customer service...

...partnerships Organise the delivery of reliable customer service Improve the customer relationship Theme: Handling problems Monitor and solve customer service...

...Suitable for: Someone working at Sales Assistant level within any kind of retail store. Someone working at Sales Assistant level within any kind of retail store...

...units and at least four of these must be chosen from the following units at Level 3 Sales Unit 2 Process part exchange sales transactions in a retail environment...

...main routes and one of the following must be chosen for the candidate to follow: Sales Professional Visual Merchandising Management Ideally the candidate...

...should be an experienced member of staff within an organisation and be able to organise their colleagues to achieve tasks and evaluate their progress...

...modern furniture Upholster standard items of modern furniture Prepare fabrics and components for use in soft furnishings and/or upholstery Cut fabrics...