Government Funded Personal Development Distance and online learning courses

...the customer service · Changing the culture of the organisation to improve customer service · Identifying opportunities to effect change in customer service...

...assertivenes and time management skills inorder to enhance their productivity. As part of the programme, you will be provided with materials in advance...

...needs of various pupils. After taking this course, you will be fully prepared to become an ideal teaching assistant to all children and make a real difference... Learn about: Educational Needs...

...skills Setting and agreeing objectives Preparing for a coaching session The GROW model Assessment techniques Giving and receiving feedback Personal reflective... Learn about: Assessment Techniques, Question techniques, Active Listening...

...planners to ensure their big day goes smoothly and how you can create a profitable wedding planning business. Get to grips with the types of wedding that take place... Learn about: Management Information Systems, Religious Studies, Wedding Planning...

...You will learn various units such as use and develop systems that promote,promote professional development,champion equality, diversity and inclusion... Learn about: Managing Conflict, Recruitment Process, Interpersonal Skill...

...academic backgrounds to learn more on this subject. COURSE CURRICULUM Leadership Introduction The Opposite Side of the Coin How to Lead and Influence People... Learn about: People Management...

...the occupational standards and be in a suitable role to enable them to complete the qualification successfully. Overview - The QCF Level 2 Diploma in... Learn about: Team Training, Team Leadership...

...learners to innovate and respond to a changing environment and to meet challenges and opportunities within the sector. Every learner will be allocated an industry experienced... Learn about: Adult care...

...maintain and use records, advance communication, how to handle information, partnership, personalisation in care, your personal development,equality and inclusion... Learn about: Professional development, Team Leader, Customer Service...

...This is a great opportunity for all student from any academic backgrounds to learn more on this subject. COURSE CURRICULUM Plumbing Skills Training Plumbing...

...Edexcel Level 2 NVQ Certificate in Customer Service (QCF) onto the Edexcel Level 3 NVQ Diploma in Customer Service (QCF), employment, or additional related qualifications... Learn about: Customer Service Skills, Customer Service, Verbal Communication...

...the course will help you to develop the confidence and skills you need to make a positive, lasting impression in the workplace. The course fee includes course...

...up to the customer service promise Making Customer Service personal Resolving Customer Service Problems Developing Customer Relationships What next?...

...My dog loves to bark: Understanding the Dog 24/7 The Myths About Dogs I don’t want my dog getting hurt Dealing with Barking Problem Controlling his ARF-ARF-ARF...

...in their job role. Progression Opportunities Learners can progress from the QCF (NVQ) Level 3 Diploma in Customer Service onto the QCF (NVQ)... Learn about: Verbal Communication, Customer Service, Customer Service Skills...

...units such as leadership and management of a team, resource management,professional supervision practice, communication, management of health and safety,how to handle information... Learn about: Team Leadership, Resource Management, Safety Management...

...with limited authority for deploying resources. NVQ Level 2 in Teamleading This NVQ is designed for team leaders who are primarily concerned with motivating...

...COURSE CURRICULUM Course Overview What is Active Listening? Tips for Becoming a Better Listener Body Language Basics Understanding Sympathy and Empathy...

...mode of delivery.Once enrolled, the learner will produce a portfolio of knowledge and performance evidence. Each learner will have a dedicated assessor...